Customer reviews from lg.com
LG - STUDIO 36" Built-In Gas Cooktop with 5 Burners and UltraHeat - Stainless Steel
Average customer rating
4.2
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
43
4 Stars
8
3 Stars
4
2 Stars
3
1 Star
7
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for LG - STUDIO 36" Built-In Gas Cooktop with 5 Burners and UltraHeat - Stainless Steel
Posted by: The TK
from Hebron Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this cooktop to replace a electric cooktop as a part of a renovation/ updating. Without a doubt I can say the unit is everything we wanted and more. Great look, great features and a complementing look to our new kitchen. Thank you!!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Cooktop!
on February 18, 2020
Posted by: SharkBait
from Fremont, CA
[This review was collected as part of a promotion.] We love this cooktop! Our old one was a piece of junk. It was 30 years old and installed by the original builder of our home. It was also a non-standard size, which meant that I had to cut out the hole in our granite to allow this to fit. Boy, was it worth the effort! This LG cooktop is beautiful! I LOVE the fact that the knobs light up when it is on. The center burner has become our favorite. It is so hot! The surface cleans up very quickly. I don't know if it has some special surface that makes cleaning easier, or if it is because this is simply brand new. The grates are pretty light too. All grates are going to be somewhat heavy, but these aren't overly heavy. Some other brands that I researched have super heavy grates. That makes them harder to remove to clean underneath. We have not used the griddle. To me, the griddle is only good for pancakes. If I cook other things on it, the splatter will create too much of a mess. The lack of sides will also make it harder to flip food and move things around. But I must say that for griddles, this one is super light. I can easily lift it with one hand. Like the grates, other griddles are much heavier.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: wdpurple13
from cincinnati oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I just installed this stove top about 2 weeks ago. Its AMAZING. I absolutely love the led knobs especially since we have 3 young kids and I can tell when they are on or off. The quick burner gets really hot really fast and the whole thing just looks really sharp.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Moderately satisfied
from Jacksonville FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Because of Covid the ability to obtain a gas cooktop was very difficult so I settled on this one. My choice was based on the fact that it indicated it had simmering options. Unfortunately out of the five burners none go low enough to simmer and not burn or over cook food. The unit itself looks nice and if you want to cook with moderate to high heat it does well. If you looking to cook with low heat this is not good choice. Also I had to have a burner and a knob replaced and I haven’t even had it for two months.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Poor quality of knobs
on August 3, 2021
Posted by: Lakh2021
from Lynnwood,WA
I bought gas cooktop LSCG367ST a couple years ago and the knobs started falling apart. It looks like poor quality of plastic has been used. It is practically impossible to find part number or new knobs replacement. Metal top part of knobs became separated from plastic under it and stop function.
Pros: Style/Design
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 5, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Freedom601
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Paid in full 6 months ago and just received. Way too long await for something you have to pay in full for. Thank we where told if find something else in the mean time while we wait, LG would charge a 20% restocking fee.
Quality
3
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, June 29, 2022
We hate to hear you feel this way and thank you for providing your feedback.^sandy
Written by a customer while visiting lg.com
Customer Rating
4
Nice gas cooktop but maintenance issue one year in
on May 31, 2023
Posted by: TBBBB
from Santa Rosa Beach FL
Verified Purchase:Yes
We have been very happy with the cooking experience and burner format. We did have an issue with them knob supports (clear plastic piece that keeps knob smooth and level). LG has sent replacements for all of them. Awaiting receipt.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Works great
on August 3, 2016
Posted by: buenvida
from Henderson, NV, United States
[This review was collected as part of a promotion.] 1 month into use and it works great. High heat allows for wok style cooking.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com