Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
185
4 Stars
122
3 Stars
28
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
298 out of
361)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
Freezes and leaks
on October 23, 2019
Posted by: Jannett5
Water leaks in the freezer towards the bottom and then refreezes then more water leaks and drips out onto the floor ruining our hardwood floors! It’s bad enough that fridge is cheap, but now we have damaged floors too!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 25, 2019
Hello Jannett5 - Thanks for the feedback. We're sorry to hear of your refrigerator situation and the floor damage. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator.
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad Water Dispenser design
on October 13, 2023
Posted by: jdefelice65
No matter how many correct new filters or water line I install , the water dispenser trickles.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEAppliances, October 16, 2023
Hello! Thank you for your feedback. We are so sorry to hear that you are experiencing issues with the water dispenser on your refrigerator. What you are experiencing is not normal, and we strongly encourage you to schedule service with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will restore normal operating function to your dispenser. - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will restore normal operating function to your dispenser. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible! Water line freezes and leaks
on February 29, 2020
Posted by: Jess537
from Maryland
This refrigerator came with our house and we hate it. The water line for the water dispenser freezes constantly and we have to use a hairdryer to defrost it. Now it’s leaking on the bottom in the freezer and has dam anger our wood floors. Thai unit is very poorly made. I’d give it zero stars if that was an option.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed.
on December 13, 2020
Posted by: Sir Micky
from Hazel Crest, IL.
This GE refrigerator has been nothing but problems in the past few months. And it’s barely 7 years old.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Emily@GEA, @GEA, January 21, 2021
Hi Sir Micky! Thanks for your feedback. We're sorry that you've had trouble with your refrigerator the last few months. We see how this can be frustrating. Feel free to reach out to us at https://www.geappliances.com/ge/service-and-support/contact.htm with any issues that you may be having so we can look into them for you.
Stay safe!
Emily@GEA
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
The best look!
on August 21, 2012
Posted by: MonaLea
from Boise, Id
[This review was collected as part of a promotion.] I love my new refridgerator! The best refridgerator I've ever owned :)
I would recommend this to a friend!
Performance
5
Quality
5
Features
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Modern Energy Star Refrigerator
on August 21, 2012
Posted by: naphilli
from virginia
[This review was collected as part of a promotion.] I have had this refridgerator for a few years now, And it is supper easy to adjust shelfs to fit our needs,Love the adjustable door shelfs, Easy to clean inteior,The controls on the front make using the ice maker a breeze, and with the lock control is really great to keep lil ones from punching the controls. Wonderful Stainless Steel Finish is easy to clean .
I would recommend this to a friend!
Performance
4
Quality
5
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge and dispenser
on August 21, 2012
Posted by: GEuser2012
from Carmel, IN, USA
[This review was collected as part of a promotion.] We were looking for a stainless steel refrigerator and this GE appliance GSH25JSDSS caught our attention. It is goog value for the money. The inside plastic (white color) is a great material, and is sturdy. We looked at many others, Whirlpool, LG, Samsum, and so on, but GE plastic in the interior used for shelves and racks are great.....that along with the dispenser and the steel finish was attractive for us to go for it. Works great so far.
Thanks
I would recommend this to a friend!
Performance
5
Quality
5
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my new refrigerator.
on September 5, 2012
Posted by: ames
from Missouri
[This review was collected as part of a promotion.] The produce drawer is fantastic. It has already saved me a lot of money. My produce stays fresher much longer in this drawer than in my old refrigerator. I like all the other features about this refrigerator and would recommend. Even the stainless steel front is magnetic! The only negative is that it is noisy when it puts water into the ice maker. Thankfully it doesn't do that too often!
I would recommend this to a friend!
Performance
5
Quality
5
Features
4
Value
5
Written by a customer while visiting geappliances.com