Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.2
(373 Reviews)
Rating breakdown 373 reviews
5 Stars
185
4 Stars
122
3 Stars
28
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
298 out of
361)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
2
Poor performance
on September 15, 2018
Posted by: patricia darby
from Brandon, FL
this is to a good product of service. i have lived in my home fo 48.5 months. this product fail to last for this time frame. I need this product to be service or replaced!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and reliable
on March 25, 2021
Posted by: Nida0913
from Round Rock,TX
With the famous brand name in the world,they keep their reputation solid for decades. My friends and I can attest for the highest quality and dependability of GE products and much,much more especially when it comes to performance of any GE products.
I would recommend this to a friend!
Features
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very dependable
on May 23, 2021
Posted by: ladysmith707
from Redding
We love this fridge.... Great and looks nice. Very quite and very cold
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Bad!
on October 25, 2023
Posted by: Anonymous
from Woodbridge Va
The water dispenser runs. Ice will freeze and it is difficult to dispense ice. And the shelves are not spillproof. I need half the value back for this frig.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, October 25, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is not dispensing ice.
We recommend referring to the troubleshooting steps below to resolve this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is not dispensing ice.
We recommend referring to the troubleshooting steps below to resolve this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21757
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not the best
on February 25, 2025
Posted by: No the best
from WI
Been a good refrigerator for 5 years but
trays have broken and water freezes up all the time.
trays have broken and water freezes up all the time.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy GEAppliances, February 25, 2025
We are sorry to hear that the water dispenser has stopped working on your unit and would like to provide some guidance to help with that. We would suggest reviewing the following article to try the troubleshooting tips listed at the link here- https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514
If you find after troubleshooting that it has not helped the issue then we would suggest reaching out to our service team for an appointment so they can properly diagnose what’s wrong with the unit. We will link their information below. https://www.geappliances.com/ge/service-and-support/service.htm
Phone: 833-4BODEWELL (833-426-3393)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
As for the trays on your unit, we will pass this information on to our product teams so they may review further. We are always looking for ways we can improve in the future and appreciate your feedback which helps us to accomplish that!
If you find after troubleshooting that it has not helped the issue then we would suggest reaching out to our service team for an appointment so they can properly diagnose what’s wrong with the unit. We will link their information below. https://www.geappliances.com/ge/service-and-support/service.htm
Phone: 833-4BODEWELL (833-426-3393)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
As for the trays on your unit, we will pass this information on to our product teams so they may review further. We are always looking for ways we can improve in the future and appreciate your feedback which helps us to accomplish that!
Written by a customer while visiting geappliances.com