Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.2 out of 5
4.2
(374 Reviews)
Open Ratings Snapshot
Rating breakdown 374 reviews
5 Stars
185
4 Stars
123
3 Stars
28
2 Stars
19
1 Star
19
83%of customers recommend this product. 
(
298 out of 361
)
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Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
2 out of 5
2
Water dispenser freezes up.
on September 23, 2020
Posted by: michelle4614
from Va
Freezer keeps leaking . Need get a new sealer so it won’t freeze up again.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Horrible! Water line freezes and leaks
on February 29, 2020
Posted by: Jess537
from Maryland
This refrigerator came with our house and we hate it. The water line for the water dispenser freezes constantly and we have to use a hairdryer to defrost it. Now it’s leaking on the bottom in the freezer and has dam anger our wood floors. Thai unit is very poorly made. I’d give it zero stars if that was an option.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Poorly manufactured
on October 30, 2019
Posted by: MEHN
from Cary NC
Do major appliances of this price range no longer have a life span of more than 5 to 7 years??? Ours was manufactured in 2012 and is currently having 3 different issues, including leakage that caused my floors to warp! Now I am having to take time off from work to deal with homeowner's insurance AND new flooring! This is a major inconvenience. GE is no longer what it used to be.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Freezes and leaks
on October 23, 2019
Posted by: Jannett5
Water leaks in the freezer towards the bottom and then refreezes then more water leaks and drips out onto the floor ruining our hardwood floors! It’s bad enough that fridge is cheap, but now we have damaged floors too!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 25, 2019
Hello Jannett5 - Thanks for the feedback. We're sorry to hear of your refrigerator situation and the floor damage. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your refrigerator.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
The water dispenser always freezes.
on June 6, 2019
Posted by: Frozen3443245
from Austin, TX
I wish we could replace the part or the whole fridge! We have to defrost the water dispenser with a hair dryer at least once a week.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Poor performance
on September 15, 2018
Posted by: patricia darby
from Brandon, FL
this is to a good product of service. i have lived in my home fo 48.5 months. this product fail to last for this time frame. I need this product to be service or replaced!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Quality
on August 25, 2018
Posted by: Nightreeder
from Texas
We bought this for our house and it has been a perfect fridge so far
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Space for large family needs. Great features.
on August 20, 2018
Posted by: RoseDL
from Killeen, TX
Great item. Plenty of space, easy to clean. Affordable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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