Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
1
Terrible product
on September 20, 2018
Posted by: Joelle1993
from Virginia
Expertise:Intermediate
I have went through 2 pairs of this same headphone and it constantly breaks in the same spots, the quality of the volume sucks, and it's just a cheap feeling product. My LG pair lasted longer. I will never buy this again.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations, Not high def
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Uncomfortable in my ears
on October 16, 2018
Posted by: drutley12
from Waterford, MI
Expertise:Intermediate
I am a HUGE Samsung supporter! I love Samsung products no matter what it is. I was very surprised and disappointed when I purchased my Samsung Level U wireless headphones and I had to return them to the store because they hurt my ears. I found the in ear parts to be very uncomfortable and I had to return them to the store. I hope to one day support Samsung wireless headset again in the future.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not comfortable at all
on January 21, 2019
Posted by: Debasishiam
from Odisha, India
Expertise:Intermediate
I literally brought it a month ago and. Yes it is a good quality earphones for the price. But the ear gels are not comfortable in any way. It is very irritating and uncomfortable to wear constantly for an hour. The stabilising gels are the worst.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Worst headphone
on February 18, 2019
Posted by: Kunal jain
from India chennai
Doesnt give written result while paried with oneplus devices even in pocket while driving still disconnects
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung U
on March 8, 2019
Posted by: Edsa12
from Columbus, Ohio
Expertise:Expert
I bought them less than 1 yr ago and I am already having syncing issues. The battery doesn't last. I'm a runner and they fall off very easily.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Doest fit well
on March 25, 2019
Posted by: Nit1985
from India
Expertise:Intermediate
Doesn't fit well in ears ,, Always needs adjustments...not good .
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Good listening to music but bad making a call
on September 11, 2019
Posted by: Danuel
from Lagos
Expertise:Expert
I bought this two weeks ago it's sounds good but as soon as I make a phone call it's sounds really bad
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing battery
on October 2, 2019
Posted by: Travel Tech
from Florida
Expertise:Intermediate
I have loved this product for about a year, using it occasionally. Suddenly the battery will not hold a charge. This thing is now useless. I assume I have no recourse but to buy another one?? Not going to happen.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US