Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Works well
on November 13, 2017
Posted by: Swami7
from South Africa
It only pairs with Samsung high end Galaxy S6 And Note 4 and above /upwards doesnt connect to older phones.It works well for motorbikes and cycling. Not sweat or splashproof yet?
Pros: Lightweight, Built-in speakers
Cons: Poor quality
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on December 6, 2015
Posted by: SamsungGalaxyedgeplus
from New york, NY
Expertise:Expert
You can charge this Bluetooth while in use.
You can connect it to 2 devices simultaneously.
Volume rocker will also control music track selection.
Voice and music quality is crystal clear.
Sleek light and comfortable design allows you to do just about anything.
You can connect it to 2 devices simultaneously.
Volume rocker will also control music track selection.
Voice and music quality is crystal clear.
Sleek light and comfortable design allows you to do just about anything.
Pros: Inexpensive, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
poor connection and unsteady
on September 14, 2015
Posted by: qweasfzcc
from los Angeles
First two days the connection is good,but its getting bad and unsteady later on.. and no option for contact with live chat.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
best Bluetooth I've ever had
on October 25, 2015
Posted by: ksnow
from California
Expertise:Expert
I owned LG tones and couldn't get used to them. I gave them to a friend and went back to an ear piece. Needed something that was always around but didn't have to have in my ear all day so I broke down and bought these. Sound is perfect, noise cancellation as promised, comfortable to wear and love how the buds clasp as opposed to feeling around for their home. Samsung you have delivered yet again.
Pros: Inexpensive, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use them daily
on January 10, 2016
Posted by: Saintbeck
from Eden, NC
Expertise:Expert
These headphones are fantastic. They sound great, I use them all day everyday. They hold a good charge and are comfortable to wear.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Sound Performance
on January 20, 2016
Posted by: GoSung
from Watkinsville, GA
Expertise:Expert
Connects great to my phone and computers seemlessly. Quality sound with great control. Saw some negative reviews when it came to running or exercising with them. After my first run, all those doubts passed and so did this headset.
Pros: Inexpensive, Durable, Lightweight
Cons: unable to connect to all samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Level Headphones Dissappointing
on November 5, 2015
Posted by: JakMak
from Chicago, IL, USA
Expertise:Intermediate
Hi,
Earlier this week I purchased Samsung's Level headphones.
I was attracted by their type and the price. However,,,, I have to have the volume set to maximum to hear at an appropriate level for me. Also the left ear speaker falls out of my ear every few minutes. The magnetic clasp is picky on placement and is a little weak. The instruction booklet is an eye test.
The headphones are lightweight.
I am hoping the store will accept these as a full refund return.
I was attracted by their type and the price. However,,,, I have to have the volume set to maximum to hear at an appropriate level for me. Also the left ear speaker falls out of my ear every few minutes. The magnetic clasp is picky on placement and is a little weak. The instruction booklet is an eye test.
The headphones are lightweight.
I am hoping the store will accept these as a full refund return.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations, audio level weak
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Headphones
on March 1, 2016
Posted by: Ami2011
from Cleveland, OH, USA
Expertise:Intermediate
These headphones are useless. They rarely are able to connect to my Note 5. When they do they don't stay connected for long and the audio breaks up. They also have no distance for the BT signal from the headphones to the phone. Moving the phone 1-2 feet from your headphones makes you drop the BT connection.
The quality of the build is cheap and the sound quality is sub-par when it actually stays connected.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations, bt connection issues
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US