Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
When receiving from TV and then making a call from Note 5, there is static and an echo.
on September 22, 2016
Posted by: Hmyer
from North Carolina, USA
Expertise:Intermediate
There seems to be a problem with the headset when it switches sources. From TV to phone then there is an echo, Just from the phone Note 5 or just from tv or any other source fine except when it is told to switch, then an echo prevents communication.
Pros: Inexpensive, very clear voice from tv
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device
on September 26, 2016
Posted by: doogs
I really like these and have enjoyed the experience. Easy to use, too.
Pros: Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I am not that satisfied with my headphones
on November 28, 2016
Posted by: LesisMore2
from New York, NY, USA
I purchased these headphones because the headphones that came with my Galaxy Note 5 stop working in one ear. So thought I would go wireless. Since I have purchased them, they work only when I am indoors. When I am outside, the music skips or cannot hear it at all. I restart my phone and reconnect the headphones and it will work for a while. I am not sure if I am doing something wrong but I am not satisfied with my purchase.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations, Not high def, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Broken
on November 28, 2016
Posted by: Raven9880
from Montgomery, AL
Expertise:Expert
I just purchased this head set and one side has broken. I wasn't rough with them being that they aren't retractable but one side is broken. I am very disappointed because I purchase just about everything Samsung including my refrigerator.
Pros: Inexpensive, Lightweight, Built-in speakers
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Quaity
on January 5, 2017
Posted by: babyko
from San Diego, CA
Not a good quality. Keep braking the hook connected to the rubber. This is the 2nd headphone after they replaced the 1st one but still the same problem.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on January 25, 2017
Posted by: JListens
from Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] These headphones have an adapter that helps them stay in my ear. The problem is that they don't have good sound. Almost no bass.
Pros: Realistic color, Inexpensive
Cons: Did not meet expectations, Poor quality, no good bass
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
samsung level u not good
on March 3, 2017
Posted by: tejo
from qatar
i purchased samsung level u in india.its bluetooth conecting only samsung note 4, and not connecting tab s and samsung j5 2016.waste this head set.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Level U (need to make better headphones)
on April 12, 2017
Posted by: IanBC
These headphones have good sound, they're not noise-cancellation because, at max volume on both my headphones and Galaxy s7 edge, I can still hear everything that's going on outside my headphones. The ears buds hurt my ears. The features aren't really features its just a remote and mic.
Pros: Lightweight
Cons: Did not meet expectations, Not high def, Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Written by a customer while visiting Samsung US