Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
Excellent Device only 2 design flaws IMO
on May 18, 2016
Posted by: LazySmerf
from VA
Expertise:Intermediate
These things sound great, are comfortable to wear and the battery life is longer than stated. Other than a few personal items I see as flaws they are perfect balance of Quality/Sound/Comfort.
Pro:
Very lightweight and good sounding
Very lightweight and good sounding
Con:
Cord length is a little short for adults (I have had 4 people try and all say the same thing), if you turn your head while wearing the buds they tend to pull out or twist the band around your neck. Another 1/2-1inch would have been great!
The new design of the earbuds is not as comfortable as the older squishy earbuds. all the new Samsung buds come with a part that sticks out and into the canal, this is not always comfortable and at times allows way to much sound to escape. My old wired buds stay in my ear much better and do not make me have to turn the volume up so loud to drown out back ground noises around me.
Cord length is a little short for adults (I have had 4 people try and all say the same thing), if you turn your head while wearing the buds they tend to pull out or twist the band around your neck. Another 1/2-1inch would have been great!
The new design of the earbuds is not as comfortable as the older squishy earbuds. all the new Samsung buds come with a part that sticks out and into the canal, this is not always comfortable and at times allows way to much sound to escape. My old wired buds stay in my ear much better and do not make me have to turn the volume up so loud to drown out back ground noises around me.
Pros: Realistic color, Built-in speakers, Durable, Lightweight, great sound quality
Cons: lower volume, ear canal design
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery
on May 23, 2016
Posted by: Elhurakan18
from Westchester ny
Last for days on standby with great sound quality specifically with my note 5. I will be upgrading to the pro eventually but the value battery and sound quality is excellent.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable to wear
on May 30, 2016
Posted by: Daisyduck
from Las vegad
Very comfortable in your ear. Love the quality if the sound. Its just doesnt reach far enough though. Like if your charging your phone and u go to the backyard or frontyard, there static already.
Pros: Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Review
on June 4, 2016
Posted by: Chilling85
from NY
Expertise:Intermediate
Max Volume of the heads phone is extremely lower then my regular apple wired headphones
Pros: Inexpensive, Lightweight
Cons: low performance
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very Good and slick design
on June 4, 2016
Posted by: Batman372
from Alex Egypt
Expertise:Intermediate
Good work samsung :)
Iphone ios users need an app like android as we can manage msgs notifications ...
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not Worth
on June 6, 2016
Posted by: rss1231
from WA
Expertise:Beginner
I have connected through my laptop. Low out put Volume
Pros: Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
This product does the JOB
on June 9, 2016
Posted by: InsaneMetalHead
from dallas Tx
Expertise:Expert
Its Value for money, Has good enough bass and good
Pros: Durable, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice headphones, but missed the mark.
on June 10, 2016
Posted by: Tampico
from Raleigh, NC, USA
Expertise:Expert
This headphones are light, work well and most of the time sound okay.
I haven't used them with a full day of use, so I can't say if the battery lasts as advertised.
I haven't used them with a full day of use, so I can't say if the battery lasts as advertised.
Volume is really low compared to other Bluetooth headsets.
The blue color is actually darker than the pictures on the website, not a big deal but the lighter color on the website looks way better.
The blue color is actually darker than the pictures on the website, not a big deal but the lighter color on the website looks way better.
I'm not sure how sweat or water resistant they are, but I sweat a lot, especially working or working out and I don't feel very sure about wearing them while I'm sweating a lot.
The mic, placed on the front right "leg" muffles the sound when I'm talking on the phone. It needed to be placed on the outside front, not on the inside where it's covered by the neck of the user.
It didn't come with a wall charger, you have to be very careful not to use a fast charger or a high voltage charger.
Samsung, you have a nice looking product that could have been great. Please improve upon what you already have and you'll make many users happy.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US