Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
Ease of Use
on April 29, 2016
Posted by: Mountaingeorge
from Southern Wisconsin
Expertise:Intermediate
Setting up blue tooth is very easy. The audio output
is clear with quality sound. Conversion over to incoming call
is effortless.
is clear with quality sound. Conversion over to incoming call
is effortless.
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Headphones
on April 29, 2016
Posted by: Ron16
from Derry, PA 15627, USA
Expertise:Expert
Bluetooth reception is great, Light Weight, great sound
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Originals were better
on May 4, 2016
Posted by: OnthePhone247
from DC
Expertise:Intermediate
I used to have the Gear Circle SM-R130, those were EXCELLENT! Great range, excellent quality and a solid fit and finish. Sadly one of the earbuds stopped working >6 months .
Samsung was pretty good about the warranty process. They sent me the Level U as a replacement. They aren't in the same performance wheel house as the Gear Circle.
I am considering trying the Level U Pro and hoping the BT 4.1 and 200 mAh improve the performance.
Pros: Durable, Lightweight, great ear buds, design
Cons: Did not meet expectations, weak bt range, weak battery
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 7, 2016
Posted by: Teeteelove
from Cleveland ohio
Expertise:Expert
I love this its great i would recommend this to eve0ryone 0
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
When is the battery fully charged?
on May 14, 2016
Posted by: LimeyDi
from Chatham, NJ and the world
Expertise:Intermediate
Is there a way to know when the battery is charged? I left the unit switched off after being connected for charging overnight, didn't use it until a few days later I switched it on and the battery was dead. Also, allowing for the fact I always have trouble with earbuds, can anyone give a helpful hint about inserting them so they stay firmly in place? and (3) ;-) does the unit have to be switched off during take-off and landing?
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Doesn't work with my laptop
on May 17, 2016
Posted by: sraquix
from Wilmington, NC
Expertise:Intermediate
Other than it isn't discoverable by my laptop, I love it. Generally I am not a fan of earbuds but this one is very comfortable and it fits me! If not for my one issue, I'd give it 5 stars.
Can someone help me with my one issue?? Thx.
Pros: Realistic color, Durable, Lightweight
Cons: earbuds don't fit my husband's ears
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Device only 2 design flaws IMO
on May 18, 2016
Posted by: LazySmerf
from VA
Expertise:Intermediate
These things sound great, are comfortable to wear and the battery life is longer than stated. Other than a few personal items I see as flaws they are perfect balance of Quality/Sound/Comfort.
Pro:
Very lightweight and good sounding
Very lightweight and good sounding
Con:
Cord length is a little short for adults (I have had 4 people try and all say the same thing), if you turn your head while wearing the buds they tend to pull out or twist the band around your neck. Another 1/2-1inch would have been great!
The new design of the earbuds is not as comfortable as the older squishy earbuds. all the new Samsung buds come with a part that sticks out and into the canal, this is not always comfortable and at times allows way to much sound to escape. My old wired buds stay in my ear much better and do not make me have to turn the volume up so loud to drown out back ground noises around me.
Cord length is a little short for adults (I have had 4 people try and all say the same thing), if you turn your head while wearing the buds they tend to pull out or twist the band around your neck. Another 1/2-1inch would have been great!
The new design of the earbuds is not as comfortable as the older squishy earbuds. all the new Samsung buds come with a part that sticks out and into the canal, this is not always comfortable and at times allows way to much sound to escape. My old wired buds stay in my ear much better and do not make me have to turn the volume up so loud to drown out back ground noises around me.
Pros: Realistic color, Built-in speakers, Durable, Lightweight, great sound quality
Cons: lower volume, ear canal design
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery
on May 23, 2016
Posted by: Elhurakan18
from Westchester ny
Last for days on standby with great sound quality specifically with my note 5. I will be upgrading to the pro eventually but the value battery and sound quality is excellent.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US