Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
Great design
on March 9, 2016
Posted by: IJP123
The overall design of these headphones is just amazing. They contort perfectly to my neck, and they don't come loose when I'm on the move. The sound quality contends with other headphones of this type. It's worth every dollar.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits like a glove during my gym runs
on March 9, 2016
Posted by: Stazi
from Los Angeles, CA, USA
Expertise:Expert
Before I was using a platronics wireless earbuds during my works. And while the performance was great, the major downside was that they would always slip out of my ears and ruin the music immersion. I recently read a review for the samsung level u headphones and couldn't be more impressed. The sound quality is great, the build is sturdy, and best of all with the use of the stabilizing earbuds, they remain secured in my ears comfortably. even during my some of my more intense workouts. If you are in the market for a solid headset, give the level U a try and you wont be disappointed.
Pros: Durable, Lightweight, great audio
Cons: havent experienced a problem yet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My First Pair of Bluetooth Wireless Headphones
on March 10, 2016
Posted by: AA3636
from Chicago, IL, USA
Expertise:Expert
I have to admit...based on the hit-or-miss reviews of most bluetooth wireless headphones, I wasn't expecting anything extraordinary out of this pair. However, when I unboxed them and gave them a try, I was pleasantly surprised.
The battery life seems great so far, although it's only been a couple of weeks. Fingers are crossed that it continues to maintain a good charging capacity for time to come.
The headset is very lightweight and I've used it on several of my runs...it doesn't bounce around and, quite frankly, you can't even feel it there.
The sound quality is decent as well. It's not the best I've heard, but certainly not the worst. If you're using these for working out, I don't feel that you'll be very focused on the quality of the sound anyway...not any more than you would be with any other set of headphones.
My ONLY gripe about these headphones: The earpieces. My personal preference has always been- and will always be earbuds. But, I mean the round earbuds and not the form-fitting "buds" on these bluetooth headphones. They stay in my ear canals quite well, however I like a tighter fit and as much sound isolation as possible when wearing my headphones. Due to the loose nature of these earpieces, I must increase the volume much more than normal on both my device AND the headphones in order to hear the music. Additionally, much of the music quality (and volume) is lost due to the lack of a good seal between the earpiece and the ear canal.
Price-wise, these aren't too competitive with its competition, either. I think Samsung could do I better job with their pricing, but isn't that the case with anything nowadays? ;) Overall, I definitely recommend these headphones.
Pros: Lightweight
Cons: earpiece size/design
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Drop U
on March 10, 2016
Posted by: MrTelecommunications
from los angeles
Expertise:Expert
I generally love all my Samsung products the problem that I have with Samsung level U is I seem to frequently get calls where people can't hear me well at first but then the calls Fade Out also it tends to drop a lot of calls I also get complaints that I sound as if I'm in a tunnel and/or as if I am staticky. The one other problem that I have with the Level U is it tends to shift and try to fall off of my neck if not cautious you will lose it
Pros: Durable, Lightweight
Cons: Not high def, Did not meet expectations, bad reception for the people on the receiving end.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Level U Wireless Headphones,
on March 10, 2016
Posted by: galactico
from Los Angeles, CA, USA
Expertise:Intermediate
really like them the sound is good and battery life is ok feel a little bit on the cheap side but over all im very happy with them
Pros: Inexpensive, Durable, Lightweight
Cons: Poor quality
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Simply Samsung
on March 11, 2016
Posted by: DadBod503
from Portland, OR
I've been using these headphones daily for the last couple of weeks, streaming music from my favorite app. So far, these headphones have worked flawlessly and I am impressed with its performance.
The design is simple, nothing too flashy. The Sapphire Black seamlessly matches my Galaxy S6. At first, I thought the look of the device was a little odd - needing to be worn behind the neck. However, I was pleased to find that wearing the device behind my neck was not as bulky as I thought it would be. In fact, the device is quite comfortable and lightweight. Also, the ear stabilizers have a nice fit and after wearing theM for hours at a time, I have noticed little to no ear fatigue. Sound is great - I'm no Audiophole, but noticed good balance of highs and lows, not overly bass-y like some headphones.
All in all, these are a great, simple pair of Bluetooth headphones. They perform well and fit nicely.
Pros: Inexpensive, Lightweight, good ear stabilizers
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best earphone
on March 11, 2016
Posted by: Wasty
from Easton, MD
Expertise:Expert
Love these wireless headphones, they are so light that sometimes I forget I have them around my neck. Sound quality is very clear.
Pros: Inexpensive, Realistic color, Built-in speakers, Durable, Lightweight
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best headset
on March 12, 2016
Posted by: Curlyg02
from VA beach
Expertise:Beginner
Love the Bluetooth. Especially when working out. Best headset ever
Pros: Built-in speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US