Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3 out of 5
4.3
(735 Reviews)
Open Ratings Snapshot
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product. 
(
618 out of 722
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
2 out of 5
2
Not too satisfied
on December 14, 2015
Posted by: jltorres13
The product has a reliable design, decent sound. However, the quality of the earbuds is not what I expected. They fall out very easy. The competitor brand does not. Sadly, i'm gonna end up going to the competitor which gave me better results.
Pros: Realistic color, Lightweight
Cons: Not high def, Did not meet expectations, earbuds do not stay in ear
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love
on December 15, 2015
Posted by: Willybm38
from Orlando
Expertise:Beginner
Good job i love best headphone ever you make everything more ease for my
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth
on December 15, 2015
Posted by: Anonymous
from Washington, DC, USA
Expertise:Expert
Earbuds are coming out of my ear always. The design should have been better to fix all the ears. They should be smaller with different sizes of caps to fix everyone's ears.
Bluetooth disconnects suddenly when you are on call or listening music for long time!
Pros: Realistic color, Built-in speakers, Lightweight
Cons: Did not meet expectations, earbuds too big
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good device
on December 15, 2015
Posted by: Ahuhn
from Arizona
The device does everything it says it will without a hitch. Only issue I have is the mic doesn't pick up my voice as well as I would like.
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great
on December 15, 2015
Posted by: kat345
from Cincinnati, OH, USA
Bought for my daughter has great distance. Best part is I don't have to see her walking around with wires all the time.
Pros: Inexpensive, Durable, great wireless distance
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like this product
on December 15, 2015
Posted by: JulioES84
from miami beach
Expertise:Intermediate
I prove this product and I like it. I can listen when I am relax in my sofa or my bed
Pros: Inexpensive, Durable
Cons: Not high def
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great, but...
on December 16, 2015
Posted by: BellaD1214
Expertise:Beginner
I use these for all of my earbud uses, especially taking it to school and on the bus, which can get very loud. My only problem is that whenever I'm traveling or even just walking, even if my phone is right in my hands, the music I'm listening get to gets all glitchy and it happens so often and I'm really upset because they're very good otherwise. I just wish the connection was better between the devices and the earbuds so they work when traveling.
Pros: Lightweight, easy to use
Cons: gets glitchy when traveling
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung Level U Headphones
on December 16, 2015
Posted by: Philly3816
from Indian Land, SC 29707, USA
Expertise:Intermediate
The new design is great from the Gear Circle. Level U is very light on neck, and with that it moves very easy around neck and find myself re position it all the time. Sound quality is great compared to the gear circle. Ear buds or piece is smaller than the gear circle, which is difficult to get use to from coming from gear circle, but do find myself wearing the ear wing piece so it stays in my ear better. One feature I wish the Level U had was the search/call voice command as the gear circle had. Level U does block out back ground noise a little better than the gear circle. I do wish Level U read out text messages like Gear Circle does in detail. The magnets on the ear piece are very weak. One feature I did like on the Gear Circle was the Hang up/Answering of calls and Pause/Resume of music with connecting the ear magnet pieces, Just wish the Level U had this feature. I have Samsung Galaxy S4 running 5.1.0 version of Android Lollipop.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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