Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
3
Alright for the price
on March 4, 2016
Posted by: Tuktu
These work well, the earbuds are a little iffy though. Will use when running
Pros: Lightweight
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great headset, especially at its price
on March 5, 2016
Posted by: Kathmandude
Expertise:Intermediate
I've had this headset on my neck whenever I can since receiving it. It paired easily with my phone, and having it be the same brand as my phone (Galaxy S6) made everything work together nicely.
The control buttons are raised and easy to find by touch, and the cable is a good length to reach from the device's natural resting place on my neck to my ears. Speaking of ears, I really like the design of the earbuds. The default was a good size, which rarely happens for me, and the extra wingtip to stabilise it against the ear makes it stay in especially better than any other earbuds I've tried. In fact, I don't think they've fallen out by themselves once.
The magnets to hold the earbuds together work alright, but it seems you have to solidly place them together with both hands or something if you want to have a better chance of them staying connected. Some other designs of these type of Bluetooth headset have the earbuds rest inside a flared bit at each end, which seems like a better way of making sure they aren't flapping around your neck when not in use.
Also, I usually keep my phone in my pants pocket, but some days when I wear my long-ish winter coat, it seems to block the signal every other step or so. I don't know if it is because I usually have a hat in that side's pocket, but it is a little disappointing that this is enough to interrupt the connection. If I move the phone to a jacket pocket, the signal has no problems.
All in all, great device, good value, glad I have it, but there are some issues I'd want tackled before picking up version 2.0
Pros: Inexpensive, Realistic color, Lightweight
Cons: not strong connection
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How fast does it connects to my device
on March 5, 2016
Posted by: Lilchick629
from Friendswood texas
Expertise:Intermediate
I believe the sound quality is amazing. How was able to get 5 days of heavy use out of it. These earbuds so like I can slep with them in my ear and my ear not hurt. And they are very lightweight. But my favorite thing about it is the sound quality. And when the music is not playing I can hear everybody clearly without having to remove my earbuds.
Pros: Lightweight
Cons: it makes a very loud audible sound when battery is
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Bluetooth headset ever.
on March 5, 2016
Posted by: AC95SCNC
from Tucker, GA
Expertise:Intermediate
It's so light and perfectly designed for neck.. I keep it on all day and it works perfectly fine. It has good sound quality. It doesn't feel bulky.
Pros: Durable, Lightweight, just right
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 5, 2016
Posted by: Chuckodd
from Jersey shore nj
Expertise:Intermediate
They are amazing especially for the price. Sounds quality is great. They don't fall out of your ears they way the buds are designed
Pros: Inexpensive, Lightweight
Cons: wish it had a equalizer
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really nice
on March 5, 2016
Posted by: Ellio
I really like these ear buds. They sound great, have a very decent range and are comfortable enough. Not having cords all over is really helpful when I'm working at my desk or just walking around.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Steal for its price
on March 5, 2016
Posted by: Kern
from Ohio
Expertise:Intermediate
This is a quality set of Bluetooth ear buds for its price. They can get pretty loud, they have a well balanced range of sound and the battery lasts forever compared to any other Bluetooth ear bud. If you want the best sound quality get the level U pro, but if you're just looking for an overall good ear bud for a decent price grab these
Pros: Inexpensive, Durable, Lightweight
Cons: none
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and Easy to Use
on March 5, 2016
Posted by: Dapup
Expertise:Expert
I recently signed up for a product from Samsung and got a pair of Samsung Level U Wireless Headphones for free. I thought...free?? Eh..it's probably some cheap gimmick just to have me sign up.. A few weeks later my free gift arrived via FedEx. I anxiously opened it to find a high quality product that looked great. It had a smooth, good looking collar and a set of ear buds with an additional comfort piece attached. On back of the collar is the power switch and a hidden USB power port. On the lower right side of the collar there are all the controls you'll need for volume and pairing. Other than the looks...the sound is actually really good. I paired it up with my phone and then my computer and it works very nicely. Keep in mind this device is not designed to give you eardrum busting sound but, you will be able to enjoy your music safely and comfortably. I highly recommend the Samsung Level U Wireless Headphones to everyone.
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US