Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
I like 'em
on March 4, 2016
Posted by: Kris10NK
from Oklahoma
Expertise:Beginner
Took a little while for my phone to connect to them the first time but after I finally got them going haven't had any trouble since! The volume seems a little low at times but overall they are good headphones for everyday use.
Pros: Realistic color, Lightweight, stay put
Cons: kind of quiet
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound, easy pairing, long battery life
on March 4, 2016
Posted by: Makeitmyway
from Memphis, TN
Expertise:Intermediate
I was quite amazed at the design, comfort, sound quality, and ease of use. The long battery life is astounding compared to several other Bluetooth headsets I have previously owned.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for on the go
on March 4, 2016
Posted by: flshmn
from Edwardsville
Expertise:Intermediate
I bought these for traveling and driving, I hate the traditional Bluetooth devices, this offered my solution. The cord doesn't tangle because I basically lacks it, and allows for complete head turning without hindering movement. I'd recommend these for anyone that drives a lot!
Pros: Built-in speakers, Durable, Lightweight
Cons: Not high def
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but....
on March 4, 2016
Posted by: Kronikowboy51
from Sonora, CA
This headphone works very well and sounds great. I just can't find pieces to fit my ears well. I wish that they fit as well as Samsung wired headphones, which are the best of any I've ever used.
Pros: Durable
Cons: Too big
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on March 4, 2016
Posted by: lsp13
from NJ
Expertise:Expert
I love these earbuds I cloud never find a good pair of wireless earbuds but these are the best ever!
Pros: Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Alright for the price
on March 4, 2016
Posted by: Tuktu
These work well, the earbuds are a little iffy though. Will use when running
Pros: Lightweight
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great headset, especially at its price
on March 5, 2016
Posted by: Kathmandude
Expertise:Intermediate
I've had this headset on my neck whenever I can since receiving it. It paired easily with my phone, and having it be the same brand as my phone (Galaxy S6) made everything work together nicely.
The control buttons are raised and easy to find by touch, and the cable is a good length to reach from the device's natural resting place on my neck to my ears. Speaking of ears, I really like the design of the earbuds. The default was a good size, which rarely happens for me, and the extra wingtip to stabilise it against the ear makes it stay in especially better than any other earbuds I've tried. In fact, I don't think they've fallen out by themselves once.
The magnets to hold the earbuds together work alright, but it seems you have to solidly place them together with both hands or something if you want to have a better chance of them staying connected. Some other designs of these type of Bluetooth headset have the earbuds rest inside a flared bit at each end, which seems like a better way of making sure they aren't flapping around your neck when not in use.
Also, I usually keep my phone in my pants pocket, but some days when I wear my long-ish winter coat, it seems to block the signal every other step or so. I don't know if it is because I usually have a hat in that side's pocket, but it is a little disappointing that this is enough to interrupt the connection. If I move the phone to a jacket pocket, the signal has no problems.
All in all, great device, good value, glad I have it, but there are some issues I'd want tackled before picking up version 2.0
Pros: Inexpensive, Realistic color, Lightweight
Cons: not strong connection
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How fast does it connects to my device
on March 5, 2016
Posted by: Lilchick629
from Friendswood texas
Expertise:Intermediate
I believe the sound quality is amazing. How was able to get 5 days of heavy use out of it. These earbuds so like I can slep with them in my ear and my ear not hurt. And they are very lightweight. But my favorite thing about it is the sound quality. And when the music is not playing I can hear everybody clearly without having to remove my earbuds.
Pros: Lightweight
Cons: it makes a very loud audible sound when battery is
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US