Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
This product has great features. But...
on March 3, 2016
Posted by: JoeG23
from Jackson Michigan
I wish they would make devices such as these level u headphones and Gear VR and other devices with the thought in mind of people who cannot use their right hand or do not have a right hand to to control these devices. Which all have the control on the right side of the device.
Pros: Inexpensive, Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not Great
on March 3, 2016
Posted by: Ectogamut
from Georgia, USA
Expertise:Intermediate
The Level U has a lot going for it. It's got a great design, connects easily, the buttons are relatively easy to locate, and the earbuds work quite well. Unfortunately, I can't use them for the type of workouts I typically do. My first tryout with the U was on a treadmill run. I was pretty excited because my previous headset (Beats) easily fell out of my ears once I started sweating.
The U wraps around the back of your neck and the buds come up from the band. It was quite comfortable and the sound was great. However, shortly after my run began I could feel the band shifting towards my back until it fell backwards, taking the buds with it. I tried adjusting it numerous times, but by this point I was sweating and the sweat on my neck only exacerbated the problem. I quickly became frustrated with the set and finished my run without music.
Although I haven't tried other workouts with the U, I feel like any repetitive motion is going to create the same result. The bulk of the weight in the device is in the rear and so it's natural tendency is to move backwards with any kind of agitation. But if you only want a wireless headset that can handle very mild activity, then I think that this would be a perfect fit. As a workout tool, I'm gonna have to pass.
Pros: wireless audio, syncs easily, earbuds fit nicely and unit has several, aesthetically pleasing design
Cons: Did not meet expectations, volume doesn't quite get as loud as desired, headset falls from neck, not great for working out
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color but...
on March 3, 2016
Posted by: fescobar48
from Miami, FL
Expertise:Intermediate
The features are better. It is compact and small enough to fit under your shirt collar.
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Level US Wireless Headphones
on March 3, 2016
Posted by: NiaD
from KY
I love the sleek design and feel the headphones. They are very easy to use, and the sound quality is great! Definitely a great product to own or to gift to someone!
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones!!!!!
on March 3, 2016
Posted by: Hcs14
from Los Angeles, CA
Great headphones. I thought the piece that snugshe your neck would be uncomfortable and they arent. You really forget that it's even there. Super easy to pair, I pared it with my note 5 and gear s in seconds. I have a pair of powerbeats 2 and the level u sounded better. My wife used them also while doing chores and loved them, Im back to using my powerbeats. I also used them to do light work outs and had no problem.
Pros: great sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good design and easy to use
on March 3, 2016
Posted by: chiapet827
from San Francisco, CA, USA
Expertise:Expert
I have been using this Samsung Level U Wireless Headphone for a week now. The Headphone is comfortable, easy to use and performance is good. The controls are within easy reach and sound quality is excellent. In my opinion, the only less-than-perfect feature is the 2 wires connecting the earbugs seem a little fragile and I think may snag and break off one day. Otherwise this is an excellent headphone.
Pros: Realistic color, Built-in speakers, Lightweight, controls easy to reach
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's an amazing device
on March 3, 2016
Posted by: Shebaz2cute
Product is very light and no bother at all when wearing the device.
Pros: Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool but not for work out.
on March 3, 2016
Posted by: CVDELR
Expertise:Intermediate
I've used them in the gym and they are not comfortable
Pros: Inexpensive, Realistic color, Lightweight
Cons: Poor quality, Not high def
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US