Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Makes sense
on March 3, 2016
Posted by: cjwo57
from Princeton, IN
Expertise:Expert
I received this as a promotional gift for downloading the Samsung Pay app, so as far as the price goes--that was great.
I was curious when I opened the package since the earbuds were connected to what looked like a collar, but after wearing it, I decided it makes sense. the other wireless earbuds I have tend to get tangled up with my clothes or hair and move about if I take one out of my ear. These stay in place with no tangling.
My husband noted that the sound during a call seemed clearer than the bluetooth headset (not earbuds, attaches to the visor) that I use in the car.
Connecting to my phone and other devices was easy but did seem to take a bit longer while the devices were scanning each other.
I was curious when I opened the package since the earbuds were connected to what looked like a collar, but after wearing it, I decided it makes sense. the other wireless earbuds I have tend to get tangled up with my clothes or hair and move about if I take one out of my ear. These stay in place with no tangling.
My husband noted that the sound during a call seemed clearer than the bluetooth headset (not earbuds, attaches to the visor) that I use in the car.
Connecting to my phone and other devices was easy but did seem to take a bit longer while the devices were scanning each other.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good solid product
on March 3, 2016
Posted by: BakaInu
from San Diego
Good solid product. Decent sound quality but not the best. My only complaint is the wires for the headphones, having them loose and no ability to control them.
Pros: Inexpensive, Lightweight
Cons: slight design flaw in cords for earbuds
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great listening experience
on March 3, 2016
Posted by: Oslamalo
from Glendale New york
Expertise:Expert
After owning the circle gear I was looking forward to see how much improvement these would have. I own a pair of jay birds X2 and these blew away my Jay Birds the clarity for when I'm on a call is really good. And they dont come off during my run at the gym. I like how easy the controls are set and are very quick with my Galaxy note 5 from changing songs to pausing. Even changing songs. I would recommend these.
Pros: Inexpensive, Realistic color, Built-in speakers, Durable, Lightweight, charge very fast and don't run out of juice fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 3, 2016
Posted by: Landmass
Expertise:Intermediate
Works as expected. Makes listening to music or other stuffs easier and more enjoyable.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pair of bluetooth earbuds!
on March 3, 2016
Posted by: Zetsubou
from Denver, CO
Expertise:Expert
I was skeptical about these but they've proven to be excellent in performance. The earbuds stay firmly in place, even when exercising, and provide amazing sound clarity. They could use a little more in the bass department but earbuds aren't known for amazing bass response so I'm not going to be overly critical regarding that. The neckband(?) that the earbuds are attached to is very sturdy and the microphone performs very well with good background noise reduction. I've yet to run the battery down before recharging so I'm certain it works for at least 4 hours. Overall, an excellent pair of bluetooth earbuds with great performance!
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. But...
on March 3, 2016
Posted by: JoeG23
from Jackson Michigan
I wish they would make devices such as these level u headphones and Gear VR and other devices with the thought in mind of people who cannot use their right hand or do not have a right hand to to control these devices. Which all have the control on the right side of the device.
Pros: Inexpensive, Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not Great
on March 3, 2016
Posted by: Ectogamut
from Georgia, USA
Expertise:Intermediate
The Level U has a lot going for it. It's got a great design, connects easily, the buttons are relatively easy to locate, and the earbuds work quite well. Unfortunately, I can't use them for the type of workouts I typically do. My first tryout with the U was on a treadmill run. I was pretty excited because my previous headset (Beats) easily fell out of my ears once I started sweating.
The U wraps around the back of your neck and the buds come up from the band. It was quite comfortable and the sound was great. However, shortly after my run began I could feel the band shifting towards my back until it fell backwards, taking the buds with it. I tried adjusting it numerous times, but by this point I was sweating and the sweat on my neck only exacerbated the problem. I quickly became frustrated with the set and finished my run without music.
Although I haven't tried other workouts with the U, I feel like any repetitive motion is going to create the same result. The bulk of the weight in the device is in the rear and so it's natural tendency is to move backwards with any kind of agitation. But if you only want a wireless headset that can handle very mild activity, then I think that this would be a perfect fit. As a workout tool, I'm gonna have to pass.
Pros: wireless audio, syncs easily, earbuds fit nicely and unit has several, aesthetically pleasing design
Cons: Did not meet expectations, volume doesn't quite get as loud as desired, headset falls from neck, not great for working out
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color but...
on March 3, 2016
Posted by: fescobar48
from Miami, FL
Expertise:Intermediate
The features are better. It is compact and small enough to fit under your shirt collar.
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US