Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3 out of 5
4.3
(735 Reviews)
Open Ratings Snapshot
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product. 
(
618 out of 722
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4 out of 5
4
Nice Design
on March 2, 2016
Posted by: deardate
from tx
Expertise:Intermediate
Nice design for the price. i have check the battery life as I am yet to fully utilize it.
Pros: Lightweight
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
We love our samsung products
on March 2, 2016
Posted by: Dandys1967
from Gulfport, fl
Expertise:Intermediate
This product has great sound quality and works well with our samsung phones.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice headphones
on March 2, 2016
Posted by: jgGalaxy
from Washington, DC
Expertise:Intermediate
the quality of the sound is good. It was easy to set up the first time and it's been working without issue. The design makes it very comfortable to use and it doesn't keep falling off your ear.
Pros: Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Headphones, Great Value
on March 2, 2016
Posted by: imykey
from Norwalk, CA, USA
Expertise:Expert
By far these are the best wireless headphones, and they come at a very affordable price.
Pros: Inexpensive, Lightweight
Cons: no cons
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great, but needs improvement.
on March 2, 2016
Posted by: fozzy501
from Sacramento, CA, USA
Expertise:Expert
Samsung new "Samsung Level U Wireless Headphones, Black Sapphire" is a great product. The color "Black Sapphire" gives it a premium look. Where the color is, its made out of a hard plastic, while the rest of it its made of some soft, rubber. The earbuds, connected to a almost 10 inch cord are really good. It also has a small rubber-band type that can be roller so the wires can stay firm. The sport earbuds are really great, they fit perfect in the ear, and no problem while working out. However, if you lose that pair, you need to buy new ones, there are not extra ones on the package. I noticed how easy it was paring with my Galaxy Note 5, but I also noticed how much noise was coming in from the outside. It was not that good with noise cancellation. Sound quality was good, in order to get good sound you needed both earbuds in. I noticed that with other units you would get really good quality with just one earbud in one ear, which is how most people use the products since they are on school or work. When you get some notifications you can feel a small vibration on the back of you neck, really cool. All in all, a great product, but needs minor improvements. If you want great audio and great noise cancellation, this is not the product.
Pros: Realistic color, Durable, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Long battery life, excellent stabilizing headphones
on March 2, 2016
Posted by: redleonallen
from Minneapolis, MN
Expertise:Intermediate
Great battery life..... And I mean great, it handles a 3 hour round trip bus ride watching Netfilx, and can easily handle 9 hours of Pandora while at work.
Whats also great is the stabilizing headphones, they stick in your ear, and on several occasions, I forgot that I was wearing them.
Pros: Inexpensive, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fitting and good sound quality. Prefect for working out. I would definitely recommend.
on March 2, 2016
Posted by: Teeboaz
from Atlanta
Expertise:Expert
Great fitting and good sound quality. Prefect for working out. I would definitely recommend.
Pros: Realistic color, Durable, Lightweight
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They may look funny but they work!
on March 2, 2016
Posted by: sjw8981
I always thought getting this kind of headphones would be annoying on my neck. Thankfully that turned out to not be the case. They are so lightweight you don't even notice them, which may be why so many people wear them 24/7. I am really loving them so far.
Pros: Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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