Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
Samsung quality
on February 28, 2016
Posted by: OscarMike15
from Texas
Expertise:Expert
*I received this product free from a Samsung Pay promotion.
The unit feels very fragile, and I'm sure it will see its first structural test at the hands of one of my rambunctious daughters, or one of their careless friends. Other than that, I couldn't be happier. Long battery life (almost 2 days of errands). Decent sound quality (for ear buds). And after taking several calls while otherwise engaged, I can confirm that the microphone is crystal clear. After trying other Bluetooth headsets and not really being impressed, leave it to Samsung to renew my interest, and open my wallet.
Pros: Lightweight, long battery
Cons: too fragile
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Weak Bluetooth reception
on February 28, 2016
Posted by: Darthmike75
from Memphis, TN
It would be nice to be able to keep your phone in your pocket and still use it. The antenna is weak, poor reception.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones.
on March 1, 2016
Posted by: BlueT7
Expertise:Intermediate
Absolutely love the sound and how comfortable they are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Design
on March 2, 2016
Posted by: deardate
from tx
Expertise:Intermediate
Nice design for the price. i have check the battery life as I am yet to fully utilize it.
Pros: Lightweight
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
We love our samsung products
on March 2, 2016
Posted by: Dandys1967
from Gulfport, fl
Expertise:Intermediate
This product has great sound quality and works well with our samsung phones.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice headphones
on March 2, 2016
Posted by: jgGalaxy
from Washington, DC
Expertise:Intermediate
the quality of the sound is good. It was easy to set up the first time and it's been working without issue. The design makes it very comfortable to use and it doesn't keep falling off your ear.
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Headphones, Great Value
on March 2, 2016
Posted by: imykey
from Norwalk, CA, USA
Expertise:Expert
By far these are the best wireless headphones, and they come at a very affordable price.
Pros: Inexpensive, Lightweight
Cons: no cons
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, but needs improvement.
on March 2, 2016
Posted by: fozzy501
from Sacramento, CA, USA
Expertise:Expert
Samsung new "Samsung Level U Wireless Headphones, Black Sapphire" is a great product. The color "Black Sapphire" gives it a premium look. Where the color is, its made out of a hard plastic, while the rest of it its made of some soft, rubber. The earbuds, connected to a almost 10 inch cord are really good. It also has a small rubber-band type that can be roller so the wires can stay firm. The sport earbuds are really great, they fit perfect in the ear, and no problem while working out. However, if you lose that pair, you need to buy new ones, there are not extra ones on the package. I noticed how easy it was paring with my Galaxy Note 5, but I also noticed how much noise was coming in from the outside. It was not that good with noise cancellation. Sound quality was good, in order to get good sound you needed both earbuds in. I noticed that with other units you would get really good quality with just one earbud in one ear, which is how most people use the products since they are on school or work. When you get some notifications you can feel a small vibration on the back of you neck, really cool. All in all, a great product, but needs minor improvements. If you want great audio and great noise cancellation, this is not the product.
Pros: Realistic color, Durable, Lightweight
Cons: Poor quality, Not high def, Did not meet expectations
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US