Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
4
Some what good
on February 21, 2016
Posted by: Risaac51
from New york
Expertise:Expert
When i play music i notice when its windy it buff my music. Like it was static.
Pros: Durable, Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the rest
on February 21, 2016
Posted by: Ps4head
from Savannah, Ga
Expertise:Expert
Its slender design is ideal for me. I work on forklifts and im in constant motion. It stays in my ear 9i can't tell it's around my neck at times.
Pros: Inexpensive, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Level U Wireless Headphones
on February 22, 2016
Posted by: Anonymous
from Ipswich, MA
Expertise:Intermediate
These wireless headphones slip behind your neck and the earbuds hang in front magnetically connected until you are ready to pop them into your ears. I have found that the style of the earbuds to be very comfortable in the ear. The sound levels produced are more than adequate for my listening preferences. It was very easy to pair these headphones with my Galaxy Note 5. Charging is easy also.
Pros: Built-in speakers, Durable, Lightweight, comfortable earbuds
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Would be much better IF...
on February 24, 2016
Posted by: nino73
from Charlotte, NC
Expertise:Intermediate
I love this bluetooth headset! My issue is the design and the ear gels. The frame cracked while I was traveling and had to take them off and put them in my purse through security - all of 5 minutes. The other issue is that the ear gels come off ALL. THE. TIME. I have lost ALL of them now and wear them with nothing. I am on the hunt for a new bluetooth headset and likely will go with another brand even though (outside of the issues I mentioned) I loved these! Would love to know if you make improvements on this set.
Pros - didn't even know I was wearing them!
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Good Sound
on February 24, 2016
Posted by: Llini79
from Bolingbrook, IL
Expertise:Intermediate
The sound is great, but my neck is too big for the device to fit good. My ears can't seem to gold the ear buds either. I need regular round ear buds.
Pros: Inexpensive, Durable, Lightweight, magnetic hookup
Cons: doesn't fit my large neck, ear buds shape don't comply with my ear shape
I would recommend this to a friend!
Features
2
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great headset
on February 24, 2016
Posted by: Dave1122
from Mesa, AZ
Expertise:Intermediate
This headset is light, comfortable and easy to use.
The available app to download for use with it is amazing! Love the ability to turn on and off notifications by app.
The available app to download for use with it is amazing! Love the ability to turn on and off notifications by app.
Pros: Inexpensive, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Why isn't it GEAR compatible ?
on February 24, 2016
Posted by: dredmonnZ
from Memphis, TN
Expertise:Intermediate
Very good product ,comfortable design ,sounds great. ....why wasn't it a GEAR product
Pros: Inexpensive, Realistic color, Durable, Lightweight
Cons: not gear compatible
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it but....
on February 26, 2016
Posted by: Jokerabm
from Sacramento, CA
Expertise:Intermediate
I like this item, I really do. It's convenient, sounds great (when it works properly) and overall is a pretty solid edition to my Samsung product family. My biggest gripe is the apparent connection issues. On occasion there is static or the volume completely drops out, other times while still controlling my device the volume is completely non-existent forcing me to disconnect then reconnect it. Considering I got it as a gift from you guys I'm willing to deal with these issues, however you may want to look into this for your paying customers sake.
Pros: Lightweight, convenient
Cons: Poor quality, tends to drop audio connection
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US