Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Comfortable and light weight
on March 8, 2016
Posted by: K4m2k0JJ
from Pflugerville, tx
Expertise:Beginner
Very happy over all. Never used Bluetooth headsets before. They seem light weight and pretty comfortable. Charging is simple and easy and didn't seem to take that long to charge. I would definitely recommend this product to anyone looking for a Bluetooth headset.
Pros: Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Shorted out
on March 8, 2016
Posted by: Wrxsti21
from Memphis
Expertise:Expert
I had these for like 3 days and they were pretty cool but then they Shorted out on me and I just got them. Bummed me out a good bit, pretty disappointed samsung.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound + Smart designed = A taste of perfection
on March 10, 2016
Posted by: StreetFood
from New York, NY
Expertise:Expert
Sound quality is amazing. It's sharp and delivers adequate base. Bluetooth connectivity has been consistant. Only time it skips is when I take the train going into the tunnel. I suspect it's some kind of signal interference with MTA. I like the fact that when in use, it does not filter out sound from my surroundings entirely. I like to be aware of whats going on around me as a safety measure. In terms of design, it's sleek and stylish. Looks great with anything I wear ranging from casual to dressing up for work. Samsung brand is not exposed, it's located on the inner side of the headphone strap. Obviously, thats an effort to accomodate sensitive consumers who are not comfortable carrying an advertisement or perhaps making themselves a target to get mugged for a name brand(that depends on the neighborhood you live in). The headphones fit quite comfortably and it will not fall off easily. When not in use, the heaphones will stick together with the built in magnet and not dangle back and forth. This headset is very well thougt out factoring in quality, safety, and design. Job well done Samsung.
Pros: Inexpensive, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WiFi weak
on March 10, 2016
Posted by: Anonymous
from Houston
My level never stays connected. The battery is fully charged but it doesn't make it through a song or phone call.
Pros: Durable, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on March 12, 2016
Posted by: DEE13
from New York, NY, USA
Expertise:Intermediate
I love it! so easy to use & set up.
it works with both my phone & tablet
it works with both my phone & tablet
Pros: Inexpensive, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 21, 2016
Posted by: Luckypandaohmy
from Dallas, TX
Expertise:Intermediate
Works great and the sound is clear. I love using it.
Pros: Realistic color, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent sound and fit
on March 22, 2016
Posted by: bigdave240
from Charleston, SC, USA
Expertise:Expert
I got these a couple of weeks ago and have used them under a few different circumstances with fair outcomes. They sound pretty good with plenty of volume and about a mid priced range for bass and treble. The only drawback is that when placing the phone in a pants pocket, the Bluetooth cuts in and out sometimes. It seems that the signal is blocked by the body even at this close range. It's fine from a shirt pocket and even across the room it works fine so something good about close in and the body I guess. I got them as a gift so can't complain much but the other thing is I wish they were more waterproof. Overall they are a good deal for the price
Pros: Inexpensive, Lightweight
Cons: not waterproof
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the price
on March 29, 2016
Posted by: Psycho25
from Ga
Expertise:Intermediate
Calls go silent every 5-10 minutes of talk music cuts out
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US