Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Easy and convenient
on February 28, 2016
Posted by: Jgrizz79
from Ventura,CA.
Expertise:Expert
The sound is great, the style of them is cool,and they are durable,and they have a really good battery life,which makes them awesome.
Pros: Inexpensive, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor connection
on March 4, 2016
Posted by: Uowner
I wore these for the first time today for any length of time. I put my phone in the front pocket of my sweatshirt and the connection was spotty at best. If I took my galaxy S6 edge plus out of my pocket and then the connection would clear up. The only way to keep the clear connection was to hold my phone in my hand defeating the purpose of having a wireless connection. I disconnected my phone from my Gear S but that did not clear up the issue.
I received these free from Samsung for adding a card on Samsung Pay.
Pros: Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great ideas fails
on March 5, 2016
Posted by: Anonymous
from Mn
Expertise:Expert
The problem I have is . it sounds like the speakers are broken half the time
it cuts out, crackles so bad I want to smash them . Absolutely frustrated. Only good thing is good battery life. When works sound half good. My guess it's the poor bluetooth. Using samsung s7
it cuts out, crackles so bad I want to smash them . Absolutely frustrated. Only good thing is good battery life. When works sound half good. My guess it's the poor bluetooth. Using samsung s7
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Good but bad
on March 7, 2016
Posted by: Bigscale83
from Atlanta GA
Expertise:Expert
Great design,great quality,great concept but poor performance not loud at all very low
Pros: Durable, Lightweight
Cons: Did not meet expectations, low volume
Features
5
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and light weight
on March 8, 2016
Posted by: K4m2k0JJ
from Pflugerville, tx
Expertise:Beginner
Very happy over all. Never used Bluetooth headsets before. They seem light weight and pretty comfortable. Charging is simple and easy and didn't seem to take that long to charge. I would definitely recommend this product to anyone looking for a Bluetooth headset.
Pros: Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Shorted out
on March 8, 2016
Posted by: Wrxsti21
from Memphis
Expertise:Expert
I had these for like 3 days and they were pretty cool but then they Shorted out on me and I just got them. Bummed me out a good bit, pretty disappointed samsung.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound + Smart designed = A taste of perfection
on March 10, 2016
Posted by: StreetFood
from New York, NY
Expertise:Expert
Sound quality is amazing. It's sharp and delivers adequate base. Bluetooth connectivity has been consistant. Only time it skips is when I take the train going into the tunnel. I suspect it's some kind of signal interference with MTA. I like the fact that when in use, it does not filter out sound from my surroundings entirely. I like to be aware of whats going on around me as a safety measure. In terms of design, it's sleek and stylish. Looks great with anything I wear ranging from casual to dressing up for work. Samsung brand is not exposed, it's located on the inner side of the headphone strap. Obviously, thats an effort to accomodate sensitive consumers who are not comfortable carrying an advertisement or perhaps making themselves a target to get mugged for a name brand(that depends on the neighborhood you live in). The headphones fit quite comfortably and it will not fall off easily. When not in use, the heaphones will stick together with the built in magnet and not dangle back and forth. This headset is very well thougt out factoring in quality, safety, and design. Job well done Samsung.
Pros: Inexpensive, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WiFi weak
on March 10, 2016
Posted by: Anonymous
from Houston
My level never stays connected. The battery is fully charged but it doesn't make it through a song or phone call.
Pros: Durable, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US