Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Great features
on March 11, 2016
Posted by: Odiemontana
from Conway,AR
Expertise:Intermediate
The camera is the best. Easy to load your phone numbers, make calls and build customer data. Best phone I've had.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bluetooth On-The-Go Headset
on May 24, 2016
Posted by: LongLiveS7
from Wisconsin, USA
Expertise:Intermediate
The best part about the Level U are the ear pieces. They fit comfortably without having to jam them into the ear canal and they hold real well during movement. The range of the bluetooth is as expected and the quality of sound is good enough for the aveage music listener. I just like having no wires to contend with.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Level U Wireless Headphones, Gold
on April 26, 2016
Posted by: xrunner
from hickory, nc
Expertise:Intermediate
The product does not fit my ears properly. I can't tell if the features and performance of the product is worth the purchase due to this reason. If I buy a product and can't use them then there is no value!
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
nice one
on November 16, 2015
Posted by: Anonymous
from CA
Expertise:Expert
its nice but signal is week and also not support multiple sound
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on February 8, 2016
Posted by: LuvSSS
from NJ
It is a great product. But, the volume is low. It's barely to hear when I walk on noisy street.
Pros: Lightweight, battery live is good
Cons: low volume
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Needs improvements
on February 20, 2016
Posted by: Sparkey949
from Garden Grove, CA
Expertise:Intermediate
The PROS: great battery life, nice appearance, light, good sound quality (if you hold the ear buds in with your hands or a cap), good call sound quality.
The CONS: ear buds won't stay put, twists off your neck during movement, limited feature set. Poor bluetooth range/connection.
My biggest gripe is the ear buds WILL NOT stay put during regular activity like walking. Even the special "stabilizing wing ear gels" won't stay in place, in fact the ear bud has fallen out of the "ear gel" piece. Ear buds are poorly fitting. During basic movement like walking the ear buds move out of alignment making for poor sound or fall out frequently and the unit easily rotates out of position on your neck.
The next issue is possibly just my NOTE 4, it's a widely known issue with many Samsung handsets (and others) that bluetooth connection will skip and glitch. My Jabra earpiece skips occasionally, but this LEVEL U audio skips more frequently.
Side note. My fix for ear buds is a light cap over them, but when the weather warms up that won't happen.
The CONS: ear buds won't stay put, twists off your neck during movement, limited feature set. Poor bluetooth range/connection.
My biggest gripe is the ear buds WILL NOT stay put during regular activity like walking. Even the special "stabilizing wing ear gels" won't stay in place, in fact the ear bud has fallen out of the "ear gel" piece. Ear buds are poorly fitting. During basic movement like walking the ear buds move out of alignment making for poor sound or fall out frequently and the unit easily rotates out of position on your neck.
The next issue is possibly just my NOTE 4, it's a widely known issue with many Samsung handsets (and others) that bluetooth connection will skip and glitch. My Jabra earpiece skips occasionally, but this LEVEL U audio skips more frequently.
Side note. My fix for ear buds is a light cap over them, but when the weather warms up that won't happen.
Pros: Lightweight, great battery life, good sound
Cons: Did not meet expectations, ear buds won't stay put
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great wireless headphones
on February 24, 2016
Posted by: Kennjamen
from St Pete, FL
Expertise:Intermediate
Easy to set up and use. Great sound. Comfortable fit.
Pros: Inexpensive, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use. Great sound quality
on February 26, 2016
Posted by: Onepercent
from Crystal Lake, IL
Expertise:Expert
The sound quality of these headphones are the best of any in-ear designs I have used. The bass response is strong and well defined and the mids are prominent. The highs are a little weak but I find that preferable in an in-ear headphone. They hooked up to my devices easily and they charged very quickly (they came partially charged already). The additional ear pieces will make custom fitting easy, but I really like the larger version with the ear spacer to better fit my ears without the pain I get from ill-fitting ear pieces over long use.
Overall, I am really enjoying these and they are going to become my primary headset now.
Overall, I am really enjoying these and they are going to become my primary headset now.
Pros: Lightweight, sound quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US