Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3 out of 5
4.3
(736 Reviews)
Open Ratings Snapshot
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product. 
(
619 out of 723
)
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Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5 out of 5
5
Great sound
on April 24, 2016
Posted by: Jdmslimkid
from California
Expertise:Intermediate
Good all around Bluetooth headset and sounds great
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad quality
on December 8, 2018
Posted by: A_far66
from Saudi arabia
Expertise:Expert
I already trust samsung in all and every products from using note series from note 3 till note 8 now
But this bluetooth headset was disappointing for me for its bad quality
Hope you watch the video
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not durable
on August 12, 2016
Posted by: Musicqueen2
from Trenton, NJ
Expertise:Expert
I hate to give a bad review because I love all Samsung products. But I hate the design. I had to purchase two pair in a 6 mobth period. I bought a pair and they broke after two months. Because I loved them I bought another and they also broke...it's the design, not good both sides bent and broke.
They could be a little more sturdy.
Taking them off and putting them on, creates a lot of stress on the sides so they split
Pros: Realistic color, Inexpensive, Lightweight, Built-in speakers
Cons: Not high def, Poor quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
drops calls
on January 29, 2016
Posted by: mrjfk
from Wisconsin
Expertise:Intermediate
It drops calls all the time. Good for listening to music or watching movies.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best wireless headphones
on April 22, 2016
Posted by: Babyg213
from Yonkers, NY
Expertise:Expert
I received this after I purchase the galaxy s6 for free by the company... I love all samsungs products no matter what it is that I get is always samsung..
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good headset but liked the gear circle better
on August 25, 2016
Posted by: Broskii88
from Brooklyn, NY
Expertise:Expert
Overall I love the Level U but it's not flexible and by that I mean the brace that goes around your neck. If pulled too hard it can break. You have to download the Level U app for it to fully function with your device
Pros: Realistic color, Inexpensive, Lightweight, Built-in speakers
Cons: Did not meet expectations, not retractable, not flexible, have to download level u app to fully work
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Discount at Sam's club
on October 31, 2015
Posted by: EighthLight
from Baltimore, MD, USA
I brought my earbuds today. They work very well. I only wish the volume was louder.
Pros: Lightweight, comfortable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the better bluetooth headsets ive used
on June 19, 2016
Posted by: Javadca20
from Ca
Expertise:Expert
These are great. They are super lightweight with awesome sound and decent range. They last 6 hours on a charge and loud enough to work out in a noisy gym in.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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