Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
1
Disappointing
on March 6, 2016
Posted by: Behnaz
I was super excited to get this head set. First of all it took over three weeks to receive it. The excitement started, Connecting it to my devices. That part was pretty easy via Blue tooth. But when I started using it, the sound and screen are way too much apart. So it is pretty slow. I love Samsung products but I was really disappointed by this one. :(
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great!
on March 10, 2016
Posted by: EthanWasHere
Expertise:Intermediate
Good range. Great sound including bass. Voice is clear on both ends of a phone conversation. The ear pieces stay in ears even under heavy activity. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on April 24, 2016
Posted by: Jdmslimkid
from California
Expertise:Intermediate
Good all around Bluetooth headset and sounds great
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad quality
on December 8, 2018
Posted by: A_far66
from Saudi arabia
Expertise:Expert
I already trust samsung in all and every products from using note series from note 3 till note 8 now
But this bluetooth headset was disappointing for me for its bad quality
Hope you watch the video
But this bluetooth headset was disappointing for me for its bad quality
Hope you watch the video
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Not durable
on August 12, 2016
Posted by: Musicqueen2
from Trenton, NJ
Expertise:Expert
I hate to give a bad review because I love all Samsung products. But I hate the design. I had to purchase two pair in a 6 mobth period. I bought a pair and they broke after two months. Because I loved them I bought another and they also broke...it's the design, not good both sides bent and broke.
They could be a little more sturdy.
Taking them off and putting them on, creates a lot of stress on the sides so they split
They could be a little more sturdy.
Taking them off and putting them on, creates a lot of stress on the sides so they split
Pros: Realistic color, Inexpensive, Lightweight, Built-in speakers
Cons: Not high def, Poor quality
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
drops calls
on January 29, 2016
Posted by: mrjfk
from Wisconsin
Expertise:Intermediate
It drops calls all the time. Good for listening to music or watching movies.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best wireless headphones
on April 22, 2016
Posted by: Babyg213
from Yonkers, NY
Expertise:Expert
I received this after I purchase the galaxy s6 for free by the company... I love all samsungs products no matter what it is that I get is always samsung..
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good headset but liked the gear circle better
on August 25, 2016
Posted by: Broskii88
from Brooklyn, NY
Expertise:Expert
Overall I love the Level U but it's not flexible and by that I mean the brace that goes around your neck. If pulled too hard it can break. You have to download the Level U app for it to fully function with your device
Pros: Realistic color, Inexpensive, Lightweight, Built-in speakers
Cons: Did not meet expectations, not retractable, not flexible, have to download level u app to fully work
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US