Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
426
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
619 out of
723)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
So Light Weight!!
on July 27, 2015
Posted by: flashsentry24
from Dallas,Tx
Expertise:Intermediate
As a owner of Samsung's previous attempt at bluetooth headphones I can say that these are a big step forward for Samsung. They are very light you can barely tell your wearing a headset until you remember how cool you are to have Level U headset. Plus the price is much more reasonable great for an on the go person that still demands quality. At a Boy Samsung!
Pros: Inexpensive, Lightweight
Cons: wimpy vibration/buds lack fullness(-stabilitybuds)
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Headset
on November 16, 2015
Posted by: Anonymous
from Georgia, USA
Expertise:Intermediate
I was skeptical about the design. I have never had anything around my neck. But this headset is comfortable and well designed. It easily hooks up to the blue tooth in my devices. It also has clear sound. Phone calls are perfect as well. I just love Samsung.
Pros: Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable fit
on May 2, 2016
Posted by: LMM3
from Charlotte, NC
Expertise:Expert
I forget I have this on. It's so comfortable & hassle free. Works great, love the quality of the sounds. I love the way it fits in the ear, don't have to worry about it falling out while exercising. Background noise is at a minimal & that's a HUGE plus for me.
Pros: Realistic color, Durable, Lightweight, minimal background noise
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome bluetooth
on November 23, 2015
Posted by: daddy81
from Tracy, CA, USA
Expertise:Intermediate
i just upgraded from the lg hbs730 and let me tell you this is a very nice bluetooth call quality is awesome noise cancellation is great im a truck driver and mess with a pallet jack all night and everybody i talk to says that they cant even hear it music quality is clear i would recommend this bluetooth to anyone.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute Junk
on September 26, 2015
Posted by: AJLB350
Expertise:Intermediate
I purchased these headphones this afternoon after testing them in my local big box stop and shop. The sound was above average. They paired to my phone without a hiccup. I even wore them and enjoyed Pandora music as I continued my shopping. The design is lightweight and sporty. These headphones were a delight for about 360 minutes (part of this time was fully charging the unit). That's when a glowing review became feedback from a consumer that bought junk. The headphones were fully charged, and I took the time to fit the proper ear buds. I like the active fit buds. They maintained a snug fit in my ears and kept a good seal to maintain sound quality. I turned them on, connected them, and started my music. Then, they stopped working. I didn't drop them. I didn't throw them. My dogs didn't chew them. I simply wore them as prescribed and listened to music. Then out of nowhere they retired themselves from playing music. $XX headphones should work for more than a few hours. I hope this is not indicative of the quality of the products Samsung will be bringing consumers in the future. I will be returning these in the AM.
Pros: Lightweight, good sound
Cons: Poor quality, Did not meet expectations, only worked for about 6 hours with normal use
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Unfortunately, after two weeks, people can no longer hear me.
on August 29, 2015
Posted by: OBXBoost
from Outer Banks, NC
Expertise:Expert
Great design and extremely happy about the earpieces that have the inner ear retention, but after two weeks of use, no one can hear me when I use them. I can hear others just fine. I've un-paired it from my phone, re-paired it with no success, wiped my Galaxy S4 and set it up from scratch with no luck and then went back to my Plantronics just to make sure it wasn't an issue with the bluetooth on my phone and it worked fine.
Bummer. There goes that money.
Pros: Lightweight
Cons: Did not meet expectations, failed after two weeks
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
The sound is pretty good
on March 6, 2016
Posted by: Playtendo2003
Expertise:Intermediate
I'm a big guy so the headset was not comfortable around my neck making ithe awkward to to adjust the controls on the headset. Also the earbud would start making my Eads hurt due to the awkward shape of the earbuds. I would not buy these.
Pros: Lightweight
Cons: Did not meet expectations, ear buds not comfortable
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
For the given price, it's just perfect.
on July 3, 2016
Posted by: deveshMishra
from MD
Expertise:Expert
Low price, unmatched features,great sound, awesome
Pros: Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US