Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Great product!
on April 6, 2019
Posted by: mlfogler
from Lexington KY
Expertise:Intermediate
I've tried several wireless earbuds and this one is by far the best overall. The sound quality is quite good. The amount of time on a battery charge is incredible! And the on/off switch is great. Easy to connect and there's no issue with accidentally turning them on or off. For 30 bucks these are amazing. Unless you're dead set to get separate buds ("truly wireless"), these are the ones to get. For price, sound, functionality, and battery life -- these are unbeatable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ear buds don't fit
on July 17, 2015
Posted by: UPSman
from San Diego, CA, USA
Expertise:Expert
I did a long review and Samsung didn't post it. Their reasoning was I mentioned a competitor product. I did that so people would know who many different bluetooth around neck earbuds I have purchased.
So here is the abbreviated version. These ear buds do not make a tight fit in the ear. They do stay in during activity. They need to have a tight fit to get good sound quality. The problem is in the design. The ear bud is not round, it is oval. The oval type do not seal. I drive a big brown truck for a living. I need them to seal to block out noise and get good sound quality. These sadly do not do either.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome. Just awesome
on December 15, 2015
Posted by: Pollockcircle
from Somewhere in the universe.
Expertise:Expert
These are light years beyond the LG Tones that I had before.
Pros: Durable, Lightweight, awesome sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product has great features
on December 15, 2015
Posted by: Anonymous
from new York
Expertise:Expert
Great product. Alway contact and long life battery
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I love Samsung but hate these headphones
on March 28, 2016
Posted by: nenaxo13
Expertise:Intermediate
I purchased Samsung wireless headphones earlier this month. These headphones are used with a Galaxy device. When my phone is in my pocket it sounds patchy as if the distance between the headphones and the device is too far. I've tried adjusting the settings from the sound settings in the phone and it doesn't work. There should be no reason the headphones sound like this when it is connected to a Samsung device. I am very unhappy about this purchase, most likely will return.
Pros: Durable, Lightweight
Cons: Poor quality, Did not meet expectations
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
My headset broke
on November 23, 2015
Posted by: DispleaseConsumer
My headset broke along one of the designed seams and Samsung will not replace or fix. They said that since there is physical damage the 12-month warranty is no longer valid. This is a design flaw. Be careful purchasing this product as it is very fragile and can "crack" or split open along these seams very easily.
Cons: Poor quality, poor design
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
So Light Weight!!
on July 27, 2015
Posted by: flashsentry24
from Dallas,Tx
Expertise:Intermediate
As a owner of Samsung's previous attempt at bluetooth headphones I can say that these are a big step forward for Samsung. They are very light you can barely tell your wearing a headset until you remember how cool you are to have Level U headset. Plus the price is much more reasonable great for an on the go person that still demands quality. At a Boy Samsung!
Pros: Inexpensive, Lightweight
Cons: wimpy vibration/buds lack fullness(-stabilitybuds)
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Headset
on November 16, 2015
Posted by: Anonymous
from Georgia, USA
Expertise:Intermediate
I was skeptical about the design. I have never had anything around my neck. But this headset is comfortable and well designed. It easily hooks up to the blue tooth in my devices. It also has clear sound. Phone calls are perfect as well. I just love Samsung.
Pros: Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US