Customer reviews from Samsung US
Samsung - Level U Wireless Headphones - Black Sapphire
Average customer rating
4.3
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
425
4 Stars
198
3 Stars
44
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
618 out of
722)
Customer Reviews for Samsung - Level U Wireless Headphones - Black Sapphire
Customer Rating
5
Great product great price
on May 21, 2016
Posted by: Pete4eva
from New York NY
Expertise:Intermediate
I work in Construction abs I am able to hear clearly and the person on the other Libre was able to hear me without the extra nose in the background... i am very happy with my purchase of this product... i also have 4 Samsung smart tvs and I can connect my headset to the tvs for private listening... i pretty much have most Samsung products because of the quality of their products
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone Accessory
on September 15, 2015
Posted by: TKRich
from Columbus, OH, USA
Expertise:Expert
Having owned the Gear Circle I must say the Level U headphones are and awesome alternative! I'm a Note 5 owner and i ordered the Level U headphones as soon as they were available and I use them all the time. The built in flexible neckband is extremely lightweight, easy to adjust and very comfortable. The best feature in my opinion are the included wing ear gels the actually stay in your ear! My biggest complaint with the Gear Circle was that when i went running or working out I couldn't get the gear gels to stay in and the Level U solves that problem! I use them to talk on the phone and listen to music throughout the day an haven't had any issues with sound quality or battery life. The Level U's are definitely my favorite pair of wireless headphones I've ever used and would highly recommend to anyone that's looking for a solid affordable pair of headphones that get the job done!
Pros: Inexpensive, Durable, Lightweight
Cons: magnetic ear buds dosen't stay put with wing gels
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on December 16, 2015
Posted by: Mecanic76
Expertise:Intermediate
Very light and compact design, much more than the previous bluetooth model I use to have. Magnetic buds are convenient to avoid mixing them up. Sound is rich and powerful, I really enjoy my music.
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unfortunately it broke after 5 uses
on March 7, 2016
Posted by: SadItBroke69
from Atlanta, GA
Expertise:Intermediate
I have to admit that when I got the Level U I was extremely happy of how it looked, how light it was and the ease of use. The sound is really good and the microphone works extremely well. The only issue that I have with it, is that it already broke after 5 uses of less then 10 hours. I'm a very extremely careful person with electronics or anything for that fact. I have had cell phones that I carry on my daily for years and have never been dropped or scratched. When I was removing the Level U from my neck 2 days ago, the Right leg snapped and it broke. I was not "stretching" it or anything, just gently opened it and it cracked. Now it no longer works. I think that it could be a built with something stronger that can withstand more flexibility when being either removed or put on your neck. Loved everything else about it, but that part was a let down after 5 uses. :-(
Pros: Realistic color, Bright display, Lightweight, clarity of mic
Cons: Poor quality, Did not meet expectations, not durable at all- leg broke
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome Headpones
on November 17, 2015
Posted by: FOrlando
from Farmington Hills, MI, USA
Expertise:Expert
These headphones and I recommend them to anybody who enjoys great sound and not being tethered to their phone. The Wing-Tip ear buds fit great in my ear and do not fall out. The battery life is great and will last as much as two full days of listening to music.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort
on December 23, 2015
Posted by: HPKUNIA
from Maryland, USA
Expertise:Intermediate
Very comfortable on your ears, sound is very clear and I love the design.
Pros: Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality
on December 16, 2015
Posted by: Exsal
from Katy TX
Expertise:Intermediate
The sound is very clear and comfortable on the ear
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unreliable. Disconnects all the time.
on September 9, 2015
Posted by: Samm123456
from New York, NY
Expertise:Expert
I was very excited to buy my first wireless earphones for working out. When I first got them, I downloaded the app and charged the thing all the way. I took them out for a test run. Connecting at first was pretty easy and I was listening to my tunes right away. About 20 minutes in, while jogging, the music started to pause. Automatically. I had to press the button again to restart playing the music. It kept going on and on. Eventually it started working again. A few minutes later, the music would stop, and a recording saying "Battery is almost full" (or something like that) would sound, and then the music would restart. This happened about 5 times in less than 10 minutes. I GOT IT, THE BATTERY IS FULL! At first I thought the battery may have run out and the thing was not working properly. The app said the battery was full, just like the recording said... Next, the thing started disconnecting its bluetooth connection with my Note 4. My phone would say again and again the device was disconnected, connected, disconnected. Worst jog ever.
Pros: Lightweight
Cons: Poor quality, Not high def, Did not meet expectations, faulty connection with smartphone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US