Customer reviews from newair.com
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
36
4 Stars
5
3 Stars
6
2 Stars
4
1 Star
5
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Customer Rating
5
Quiet and beautiful
on September 4, 2019
Posted by: Jsr725
from Florida
Works as advertised. We build ours in, it’s lovely and super quiet. Those that complain about tight shelves didn’t do their homework. All wine coolers are the same unless you go more custom and $$. Simply remove a couple shelves and stack any bottles you want. Shelves are sturdy and pull out almost all the way for easy selection. I had Edge Star before, it was loud and leaked. Time to go to Napa!
Response from newair.comBy NewAir, Customer Service, September 5, 2019
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent size choice - both dimensions and capaci
on May 10, 2021
Posted by: Dan182
from Elizabethtown PA
Bought two, placed side-by-side. Will flip hinge on left unit so that it appears to be one large unit. Have not started to load, but I'm impressed with the quiet operation. Had occasion to speak with Dennis in customer service and was very pleased.
Response from newair.comBy Newair, Customer Service, May 11, 2021
Thank you for taking the time to leave a review on your AWR-1600DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
3
Beautiful but....
on December 16, 2018
Posted by: King
from San Jose, CA
Gender:Male
I just received my Wine Cooler and was excited to fill it with my collection. I was sad to learn that i cannot put any Pinots or Chardonnay size bottle without removing shelves. I think this product should have been just a few inches taller to allow for more space. I thought about returning it, but will wait and see what happens. I would recommend this cooler for anyone that has only Cab size bottles.
No, I would not recommend this to a friend.
Response from newair.comBy NewAir, Customer Service, January 8, 2019
We are sorry to hear the issue you are experiencing. We will try to have this model updated to hold different size bottle for customer satisfaction.
Written by a customer while visiting newair.com
Customer Rating
5
great cooler
on August 1, 2019
Posted by: leon
from san jose
very great cooler, the best choice for wine fans, and the important thing is good customer service
Response from newair.comBy NewAir, Customer Service, August 8, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Customer Rating
2
Nice Looking
on April 8, 2020
Posted by: Bkmacs
from Portland
The New Air dual zone is very nice looking and looks beautiful in my bar, but unfortunately there are a few things that aren’t so great. The shelves are very tight and do not allow for bigger bottles. A normal bottle of Chardonnay will not fit unless shelves are removed which is a complete pain.
The light does not turn on with opening and closing of door. You have to turn it on every time you open and turn off manually before closing door. Also, temperature settings do not seem to work properly. I have the white wine section fully chilled, but my wine is hardly chilled upon opening a bottle. The red temperature however works well.
It’s overpriced for the features.
The light does not turn on with opening and closing of door. You have to turn it on every time you open and turn off manually before closing door. Also, temperature settings do not seem to work properly. I have the white wine section fully chilled, but my wine is hardly chilled upon opening a bottle. The red temperature however works well.
It’s overpriced for the features.
Response from newair.comBy NewAir, Customer Service, April 10, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Just what we wanted
on July 29, 2020
Posted by: Steve F
from Dallas, TX
I was leery with all of the shelf reviews however this model is perfect for us. The top most tray handles larger bottles along with the bottom one so this covered our large bottle needs. This is super quiet, spot on with the temp and currently holding 100+ bottles very nicely. It looks good in our hall until the kitchen work is complete.
Response from newair.comBy NewAir, Customer Service, July 30, 2020
Thank you for posting your comments in regards to the AWR-1600DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Beautiful & Functional Solution
on December 21, 2023
Posted by: You Can Call Me Al
from Los Angeles
Verified Purchase:No
We love the Newair 24" because of the dual zone, the 160 bottle capacity, how quiet it is, and honestly how great it looks. Its sleek design elevates the look of our living room, and is always a great conversation piece when we entertain. Great addition!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, December 26, 2023
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
BEAUTIFUL WINE FRIDGE
on April 9, 2024
Posted by: Nicolle
from New York
Verified Purchase:No
This wine fridge is absolutely STUNNING. Opening it out of the packaging you can feel the quality of it, especially with the wooden shelf inserts. Love that it is dual zone to keep my reds and whites at the right temperature. It screams luxury at a great price! Would highly recommend!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 16, 2024
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com