Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless Steel
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
53
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless Steel
Customer Rating
5
Quiet and beautiful
on September 4, 2019
Posted by: Jsr725
from Florida
Works as advertised. We build ours in, it’s lovely and super quiet. Those that complain about tight shelves didn’t do their homework. All wine coolers are the same unless you go more custom and $$. Simply remove a couple shelves and stack any bottles you want. Shelves are sturdy and pull out almost all the way for easy selection. I had Edge Star before, it was loud and leaked. Time to go to Napa!
Response from NewairBy NewAir, Customer Service, September 5, 2019
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Quiet and beautiful
on September 4, 2019
Posted by: Jsr725
from Florida
Works as advertised. We build ours in, it’s lovely and super quiet. Those that complain about tight shelves didn’t do their homework. All wine coolers are the same unless you go more custom and $$. Simply remove a couple shelves and stack any bottles you want. Shelves are sturdy and pull out almost all the way for easy selection. I had Edge Star before, it was loud and leaked. Time to go to Napa!
Response from NewairBy NewAir, Customer Service, September 5, 2019
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Jsr725
from Florida
Verified Purchase:Yes
Works as advertised. We build ours in, it's lovely and super quiet. Those that complain about tight shelves didn't do their homework. All wine coolers are the same unless you go more custom and $$. Simply remove a couple shelves and stack any bottles you want. Shelves are sturdy and pull out almost all the way for easy selection. I had Edge Star before, it was loud and leaked. Time to go to Napa!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
great cooler
on August 1, 2019
Posted by: leon
from san jose
very great cooler, the best choice for wine fans, and the important thing is good customer service
Response from NewairBy NewAir, Customer Service, August 8, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
5
great cooler
on August 1, 2019
Posted by: leon
from san jose
very great cooler, the best choice for wine fans, and the important thing is good customer service
Response from NewairBy NewAir, Customer Service, August 8, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: leon
from san jose
Verified Purchase:Yes
very great cooler, the best choice for wine fans, and the important thing is good customer service
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Arrived late and it didn't work
on July 15, 2019
Posted by: Anonymous
I got the fridge delivered 3 weeks after I placed the order. I let it rest for 24 hours and plugged in afterwards, but surprisingly the fridge didn't cool at all. After a few chats with customer service, they told me the temperature sensor had to be replaced, but they didn't have the replacement available until August. I'm still waiting for the replacement to arrive and see if the fridge finally works. I will update my review next month with the end of the story. In the mean time I have more than 100 bottles of wine cooking and willing to be cooled down urgently.
Response from NewairBy NewAir, Customer Service, July 24, 2019
Hi, we are sorry your unit is not working as expected but we will be in touch via email to check with the unit for you. If you need any assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: José Luis Garza
from Undisclosed
Verified Purchase:Yes
I got the fridge delivered 3 weeks after I placed the order. I let it rest for 24 hours and plugged in afterwards, but surprisingly the fridge didn't cool at all. After a few chats with customer service, they told me the temperature sensor had to be replaced, but they didn't have the replacement available until August. I'm still waiting for the replacement to arrive and see if the fridge finally works. I will update my review next month with the end of the story. In the mean time I have more than 100 bottles of wine cooking and willing to be cooled down urgently.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, we are sorry your unit is not working as expected but we will be in touch via email to check with the unit for you. If you need any assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, we are sorry your unit is not working as expected but we will be in touch via email to check with the unit for you. If you need any assistance please feel free to ask.
Written by a customer while visiting Newair