Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
52
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Customer Rating
2
Great wine cooler but shelves way too tight.
on November 13, 2018
Posted by: Anonymous
from Cave Creek, AZ
Gender:Male
Just received and installed the AWR-1600. It's great looking, temps work great and it's quiet as heck....a very good thing. BUT, the shelves are cheap looking and the distance between them is too small....the only bottles that will fit are cab bottles. Anything thicker, like chardonnay or pinot bottles require removing a whole shelf because the shelves are not adjustable. Removing a whole shelf diminishes capacity unless you're storing a whole case of one wine. And, to tell you the truth I don't know if those shelves would hold a whole case. Should be a easy fix. Not sure why it hasn't been done but would not recommend this cooler until it is. Then it would be a "10" or in this case a "5" in my book.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
3
Beautiful but....
on December 16, 2018
Posted by: King
from San Jose, CA
Gender:Male
I just received my Wine Cooler and was excited to fill it with my collection. I was sad to learn that i cannot put any Pinots or Chardonnay size bottle without removing shelves. I think this product should have been just a few inches taller to allow for more space. I thought about returning it, but will wait and see what happens. I would recommend this cooler for anyone that has only Cab size bottles.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, January 8, 2019
We are sorry to hear the issue you are experiencing. We will try to have this model updated to hold different size bottle for customer satisfaction.
Written by a customer while visiting Newair
Customer Rating
5
Highly recommend
on November 10, 2017
Posted by: Texas Wine Enthusiasts
from Comfort, Texas
We purchased after serious research, but had a slight problem after delivery. We contacted customer service, and Ashley was beyond helpful and gracious. She was attentive to our situation, and our cooler was promptly replaced. We could not be happier with our wine cooler.
Pros: Adjustable Shelving, Attractive, Energy Efficient, Precise Temperature, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
What a great big wine cellar
on October 12, 2015
Posted by: Bigdog
from Orange, CA
Verified Purchase:No
This wine cooler has exceeded my expectations. We decided to set the wine cooler up in our kitchen and i am so glad we did, as the gold lighting really creates a beautiful atmosphere. We have purchased wine coolers in the past. We decided that it was probable time to invest in something a little bigger, which is when we came across this large wine cooler made by Newair. It has a solid construction and can keep the temperature in both zones to suit my personal preference. We also love that it does offer dual zone cooling, so we no longer have to store both our reds and whites at the same temperature. The digital controls are also simple to operate. Another great feature that this cooler offers is that the shelves are super easy to pull out, no matter how many bottles its holding. None of our other wine coolers which have been much smaller, ever offered this. It also offers us the opportunity to store larger than normal wine bottles or even Champagne. I did have concerns about the noise as i was going to be placing it in my kitchen, however it is practically silent. We have our cooler a few weeks now and i finally have it filled with 160 bottles. It does come with a locking featuring which we don't use, but for anyone who invests in their wine collection i do believe that this is a great feature. I am so happy we decided to purchase this wine cooler, as i am more than pleased.
Pros: 3 panes of glass, Dual zone, Reversible door, Wood shelf has gliders, light dimmer
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Yes
on August 10, 2018
Posted by: Randy
from Lake tapps
Great looking wine cooler, filled it the first day
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
2
Nice Looking
on April 8, 2020
Posted by: Bkmacs
from Portland
The New Air dual zone is very nice looking and looks beautiful in my bar, but unfortunately there are a few things that aren’t so great. The shelves are very tight and do not allow for bigger bottles. A normal bottle of Chardonnay will not fit unless shelves are removed which is a complete pain.
The light does not turn on with opening and closing of door. You have to turn it on every time you open and turn off manually before closing door. Also, temperature settings do not seem to work properly. I have the white wine section fully chilled, but my wine is hardly chilled upon opening a bottle. The red temperature however works well.
It’s overpriced for the features.
The light does not turn on with opening and closing of door. You have to turn it on every time you open and turn off manually before closing door. Also, temperature settings do not seem to work properly. I have the white wine section fully chilled, but my wine is hardly chilled upon opening a bottle. The red temperature however works well.
It’s overpriced for the features.
Response from NewairBy NewAir, Customer Service, April 10, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Built in!
on April 18, 2020
Posted by: Truzz
from Orlando, FL
Couldn’t be happier! Great features and option to use freestanding or as a built in.
Written by a customer while visiting Newair
Customer Rating
3
Nice cooler but it keeps having temp differences!!
on November 11, 2020
Posted by: JeanRo Retired
from Cabo Rojo, PR
Bought this cooler 17 months ago. It looks really nice and works fine but already had two situations where the set temperature for white wine is not reached. I had to replace the temperature sensor twice. Elizabeth at Customer Service was super helpful and friendly.
Response from NewairBy NewAir , Customer Service, November 11, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair