Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
52
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Posted by: Jsr725
from Florida
Verified Purchase:Yes
Works as advertised. We build ours in, it's lovely and super quiet. Those that complain about tight shelves didn't do their homework. All wine coolers are the same unless you go more custom and $$. Simply remove a couple shelves and stack any bottles you want. Shelves are sturdy and pull out almost all the way for easy selection. I had Edge Star before, it was loud and leaked. Time to go to Napa!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: davd
from chicago
Verified Purchase:Yes
I recently bought a NewAir 160 bottle cooler. I liked it so much I bought a second one. The two level temperature setting great for spiting whites and red wines. The unit is attractive and supports many bottle formats . The wooden shelves are of very nice wood and the unit does not need much maintenance . Highly recommend this unit and the company service is easily available and helpful.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback we are glad you enjoy using the NewAir 27" 160 Bottle Built-in Dual Zone Compressor Wine Fridge. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback we are glad you enjoy using the NewAir 27" 160 Bottle Built-in Dual Zone Compressor Wine Fridge. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great Storage Unit
on October 6, 2020
Posted by: Carne
from Cornelius NC
Holds plenty of wine and in a confined space. Temperature controls work very well.
Response from NewairBy NewAir, Customer Service, October 7, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir 27” 160 Bottle Built-in Dual Zone Compressor Wine Fridge. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great Compact Wine Refrigerator
on January 26, 2022
Posted by: ASW
from Michigan
Verified Purchase:No
We love this refrigerator. We went from a built in wine cellar to this refrigerator when we moved. It has definitely done the job for us. We love that you can each shelf hold 6 bottles neck to neck and has the dual zones for white and red. We would definitely purchase this unit again .
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Bkmacs
from Portland
Verified Purchase:Yes
The New Air dual zone is very nice looking and looks beautiful in my bar, but unfortunately there are a few things that aren't so great. The shelves are very tight and do not allow for bigger bottles. A normal bottle of Chardonnay will not fit unless shelves are removed which is a complete pain. The light does not turn on with opening and closing of door. You have to turn it on every time you open and turn off manually before closing door. Also, temperature settings do not seem to work properly. I have the white wine section fully chilled, but my wine is hardly chilled upon opening a bottle. The red temperature however works well. It's overpriced for the features.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: José Luis Garza
from Undisclosed
Verified Purchase:Yes
I got the fridge delivered 3 weeks after I placed the order. I let it rest for 24 hours and plugged in afterwards, but surprisingly the fridge didn't cool at all. After a few chats with customer service, they told me the temperature sensor had to be replaced, but they didn't have the replacement available until August. I'm still waiting for the replacement to arrive and see if the fridge finally works. I will update my review next month with the end of the story. In the mean time I have more than 100 bottles of wine cooking and willing to be cooled down urgently.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, we are sorry your unit is not working as expected but we will be in touch via email to check with the unit for you. If you need any assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, we are sorry your unit is not working as expected but we will be in touch via email to check with the unit for you. If you need any assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5
Stylish, quiet and a good value
on January 3, 2022
Posted by: James
from California
Verified Purchase:No
I have owned my Newair 27" for almost 2 years. It has been reliable and looks great as a built in unit. It is extremely quiet, which was one of my top requirements in finding a wine refrigerator. The cost of the unit was reasonable and has been a good value for the price. I would recommend this unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Buy it!!
on February 7, 2022
Posted by: Ronnie
from New York
Verified Purchase:No
This fridge is amazing!! Not only gorgeous, but set it and forget it. Customer service is top-notch, you won't be disappointed.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair