Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
52
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Customer Rating
5
Stylish wine storage for the wine enthusiast!
on December 17, 2015
Posted by: Sasaki Time
from Anaheim, CA
This wine cooler unit is perfect for any wine enthusiast. It can hold up to 160 bottles of wine. Each shelf can be removed quite easily to make room for larger bottles. The glass door is triple layered with tint and UV resistant. So this is perfect if it's in a room with a window or just gets lots of sunlight. The door is also reversible for your convenience. I love the unique gold lighting inside the unit. There is also a push button temperature control. The top level is meant for white wines and the lower level is meant for red wines. How cool will it be to have so many different varieties of wine for dinner parties or any social gathering? I also love the locking feature on the bottom of the unit to protect your wine investment. A solid unit that would look great in any home!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again
on October 27, 2021
Posted by: Bo H.
from Atlanta, GA
Verified Purchase:No
It looks great in the bar and has worked without any issues for three years!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Mountain Rob
from Colorado
Verified Purchase:Yes
Nice product that works!
Great customer service!!!
Great customer service!!!
Response from NewairBy Newair, Customer Service, December 6, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Robb
from Undisclosed
Verified Purchase:Yes
We purchased this cooler as we had outgrown our smaller 50 bottle wine fridge. Love the style and the gold LED. We originally planned to place in pantry but now we are thinking about building into a custom bar in the living room so people can see the great cooler. The delivery company unfortunately damaged the product in transit. Evan, customer service rep, was helpful and friendly. Our cooler was promptly replaced.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your lovely review! If you need any future assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your lovely review! If you need any future assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5
Beautiful & Functional Solution
on December 21, 2023
Posted by: You Can Call Me Al
from Los Angeles
Verified Purchase:No
We love the Newair 24" because of the dual zone, the 160 bottle capacity, how quiet it is, and honestly how great it looks. Its sleek design elevates the look of our living room, and is always a great conversation piece when we entertain. Great addition!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: dkhamilto
from St. Louis, MO
Verified Purchase:Yes
This is the second large wine cooler I've bought. The first was was an other brand, then this Newair. Both failed after 18 months in a dry basement where it did not work real hard cooling. After it failed I called in and was told to replace the temperature sensor. Not a real big deal just one section quit. Lasted another 6 weeks and stopped again. Too much money for this failure rate.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Insufficient temperature range
on June 25, 2018
Posted by: Wino
from California
Upper temperature range is 40 - 50 degrees. Lower temperature range is 50 - 64 degrees. Page 9 of the owners manual says the ideal temperature for storing red or white is 55 degrees. Why can't you make the upper temperature 55 degrees. Pretty stupid!
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
3
Nice cooler but it keeps having temp differences!!
on November 11, 2020
Posted by: JeanRo Retired
from Cabo Rojo, PR
Verified Purchase:Yes
Bought this cooler 17 months ago. It looks really nice and works fine but already had two situations where the set temperature for white wine is not reached. I had to replace the temperature sensor twice. Elizabeth at Customer Service was super helpful and friendly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair