Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless Steel
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
53
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless Steel
Customer Rating
5
Great unit at a great price.
on December 3, 2020
Posted by: davd
from chicago
I recently bought a NewAir 160 bottle cooler. I liked it so much I bought a second one. The two level temperature setting great for spiting whites and red wines. The unit is attractive and supports many bottle formats . The wooden shelves are of very nice wood and the unit does not need much maintenance . Highly recommend this unit and the company service is easily available and helpful.
Response from NewairBy NewAir, Customer Service, December 4, 2020
Thank you for your feedback we are glad you enjoy using the NewAir 27” 160 Bottle Built-in Dual Zone Compressor Wine Fridge. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great unit at a great price.
on December 3, 2020
Posted by: davd
from chicago
I recently bought a NewAir 160 bottle cooler. I liked it so much I bought a second one. The two level temperature setting great for spiting whites and red wines. The unit is attractive and supports many bottle formats . The wooden shelves are of very nice wood and the unit does not need much maintenance . Highly recommend this unit and the company service is easily available and helpful.
Response from NewairBy NewAir , Customer Service , December 4, 2020
Thank you for your feedback we are glad you enjoy using the NewAir 27” 160 Bottle Built-in Dual Zone Compressor Wine Fridge. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: davd
from chicago
Verified Purchase:Yes
I recently bought a NewAir 160 bottle cooler. I liked it so much I bought a second one. The two level temperature setting great for spiting whites and red wines. The unit is attractive and supports many bottle formats . The wooden shelves are of very nice wood and the unit does not need much maintenance . Highly recommend this unit and the company service is easily available and helpful.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback we are glad you enjoy using the NewAir 27" 160 Bottle Built-in Dual Zone Compressor Wine Fridge. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback we are glad you enjoy using the NewAir 27" 160 Bottle Built-in Dual Zone Compressor Wine Fridge. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Nice cooler but it keeps having temp differences!!
on November 11, 2020
Posted by: JeanRo Retired
from Cabo Rojo, PR
Bought this cooler 17 months ago. It looks really nice and works fine but already had two situations where the set temperature for white wine is not reached. I had to replace the temperature sensor twice. Elizabeth at Customer Service was super helpful and friendly.
Response from NewairBy NewAir , Customer Service, November 11, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Nice cooler but it keeps having temp differences!!
on November 11, 2020
Posted by: JeanRo Retired
from Cabo Rojo, PR
Bought this cooler 17 months ago. It looks really nice and works fine but already had two situations where the set temperature for white wine is not reached. I had to replace the temperature sensor twice. Elizabeth at Customer Service was super helpful and friendly.
Response from NewairBy NewAir, Customer Service, November 11, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Nice cooler but it keeps having temp differences!!
on November 11, 2020
Posted by: JeanRo Retired
from Cabo Rojo, PR
Verified Purchase:Yes
Bought this cooler 17 months ago. It looks really nice and works fine but already had two situations where the set temperature for white wine is not reached. I had to replace the temperature sensor twice. Elizabeth at Customer Service was super helpful and friendly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: dkhamilto
from St. Louis, MO
Verified Purchase:Yes
This is the second large wine cooler I've bought. The first was was an other brand, then this Newair. Both failed after 18 months in a dry basement where it did not work real hard cooling. After it failed I called in and was told to replace the temperature sensor. Not a real big deal just one section quit. Lasted another 6 weeks and stopped again. Too much money for this failure rate.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Great Storage Unit
on October 6, 2020
Posted by: Carne
from Cornelius NC
Holds plenty of wine and in a confined space. Temperature controls work very well.
Response from NewairBy NewAir, Customer Service, October 7, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir 27” 160 Bottle Built-in Dual Zone Compressor Wine Fridge. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair