Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
53
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product. 
(
31 out of 38
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless Steel
Customer Rating
3 out of 5
3
Looks Great!
on July 2, 2021
Posted by: j-kane
from Las Vegas , NV
Had it for about 2 weeks now, the upper zone gets down to 40, but the lower gets down to only 54 even though I set it to 50. I've tried moving it to different locations in the house thinking it was in a bad spot, but it still holds steady at 54
Response from NewairBy Newair , Customer Service, July 6, 2021
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3 out of 5
3
Looks Great!
on July 2, 2021
Posted by: j-kane
from Las Vegas , NV
Verified Purchase:Yes
Had it for about 2 weeks now, the upper zone gets down to 40, but the lower gets down to only 54 even though I set it to 50. I've tried moving it to different locations in the house thinking it was in a bad spot, but it still holds steady at 54
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Excellent size choice - both dimensions and capaci
on May 10, 2021
Posted by: Dan182
from Elizabethtown PA
Bought two, placed side-by-side. Will flip hinge on left unit so that it appears to be one large unit. Have not started to load, but I'm impressed with the quiet operation. Had occasion to speak with Dennis in customer service and was very pleased.
Response from NewairBy Newair, Customer Service, May 11, 2021
Thank you for taking the time to leave a review on your AWR-1600DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Excellent size choice - both dimensions and capaci
on May 10, 2021
Posted by: Dan182
from Elizabethtown PA
Bought two, placed side-by-side. Will flip hinge on left unit so that it appears to be one large unit. Have not started to load, but I'm impressed with the quiet operation. Had occasion to speak with Dennis in customer service and was very pleased.
Response from NewairBy Newair, Customer Service, May 11, 2021
Thank you for taking the time to leave a review on your AWR-1600DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Excellent size choice - both dimensions and capaci
on May 10, 2021
Posted by: Dan182
from Elizabethtown PA
Verified Purchase:Yes
Bought two, placed side-by-side. Will flip hinge on left unit so that it appears to be one large unit. Have not started to load, but I'm impressed with the quiet operation. Had occasion to speak with Dennis in customer service and was very pleased.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-1600DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-1600DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Newair wine cooler (model #AWR-1600DB)
on March 4, 2021
Posted by: Tony F
from San Diego, Ca
I'm very disappointed. My recently purchased NewAir 160 bottle wine cooler is very noisy and unfortunately the noise can be so loud it wakes me up at night. The howling noise coming from the refrigerator is random and I am not sure what to do.
Response from NewairBy NewAir, Customer Service, March 4, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product AWR-1600DB. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Newair wine cooler (model #AWR-1600DB)
on March 4, 2021
Posted by: Tony F
from San Diego, Ca
I'm very disappointed. My recently purchased NewAir 160 bottle wine cooler is very noisy and unfortunately the noise can be so loud it wakes me up at night. The howling noise coming from the refrigerator is random and I am not sure what to do.
Response from NewairBy NewAir, Customer Service, March 4, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product AWR-1600DB. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Newair wine cooler (model #AWR-1600DB)
on March 4, 2021
Posted by: Tony F
from San Diego, Ca
Verified Purchase:Yes
I'm very disappointed. My recently purchased NewAir 160 bottle wine cooler is very noisy and unfortunately the noise can be so loud it wakes me up at night. The howling noise coming from the refrigerator is random and I am not sure what to do.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product AWR-1600DB. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product AWR-1600DB. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
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