Customer reviews from Newair
NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
52
4 Stars
7
3 Stars
9
2 Stars
6
1 Star
7
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for NewAir - 160-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Quiet Operation - Stainless steel
Customer Rating
5
Impressed by both the unit and the customer service
on November 16, 2021
Posted by: Adam
from Traverse City, MI
Verified Purchase:No
I've had the unit for a year and a half and it's worked wonderfully. No mechanical issues, and I love the features of it. I had misplaced the key to lock the unit, and Newair's customer service center went above and beyond to help me. They had mailed out a replacement key at no cost to me in less than 3 minutes on the line. I've loved the product since we had it installed, but Newair's customer service is what will make us purchase exclusively from them moving forward. Thank you!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Just what we wanted
on July 29, 2020
Posted by: Steve F
from Dallas, TX
I was leery with all of the shelf reviews however this model is perfect for us. The top most tray handles larger bottles along with the bottom one so this covered our large bottle needs. This is super quiet, spot on with the temp and currently holding 100+ bottles very nicely. It looks good in our hall until the kitchen work is complete.
Response from NewairBy NewAir, Customer Service, July 30, 2020
Thank you for posting your comments in regards to the AWR-1600DB. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Best Value and Great Product
on August 6, 2022
Posted by: Dusty
from Las Vegas, NV
Verified Purchase:No
You can spend over $5k for a wine fridge this size but you won't find this level of quality at a great price. I've had this product for 5 years and 3 moves and it has always worked great!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB . We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-1600DB . We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Great wine cooler but shelves way too tight.
on November 13, 2018
Posted by: Dick
from Cave Creek, AZ
Verified Purchase:Yes
Just received and installed the AWR-1600. It's great looking, temps work great and it's quiet as heck....a very good thing. BUT, the shelves are cheap looking and the distance between them is too small....the only bottles that will fit are cab bottles. Anything thicker, like chardonnay or pinot bottles require removing a whole shelf because the shelves are not adjustable. Removing a whole shelf diminishes capacity unless you're storing a whole case of one wine. And, to tell you the truth I don't know if those shelves would hold a whole case. Should be a easy fix. Not sure why it hasn't been done but would not recommend this cooler until it is. Then it would be a "10" or in this case a "5" in my book.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
3
Beautiful but....
on December 16, 2018
Posted by: King
from San Jose, CA
Gender:Male
I just received my Wine Cooler and was excited to fill it with my collection. I was sad to learn that i cannot put any Pinots or Chardonnay size bottle without removing shelves. I think this product should have been just a few inches taller to allow for more space. I thought about returning it, but will wait and see what happens. I would recommend this cooler for anyone that has only Cab size bottles.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, January 8, 2019
We are sorry to hear the issue you are experiencing. We will try to have this model updated to hold different size bottle for customer satisfaction.
Written by a customer while visiting Newair
Customer Rating
5
Like Having Your Own Wine Cellar!
on December 21, 2016
Posted by: Christine
from Orange County, Ca
I've always wished I had space for a small wine cellar, but that was never possible, but now it is with this 160 bottle wine cooler! Beautifully designed, stainless steel with adjustable wood shelving and dual climate control! I can keep both reds and whites at their perfect temps! The door is also reversible and has triple paned glass. I think this is definitely worth the investment, compared to the cost of building a mini cellar.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Carne
from Cornelius NC
Verified Purchase:Yes
Holds plenty of wine and in a confined space. Temperature controls work very well.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir 27" 160 Bottle Built-in Dual Zone Compressor Wine Fridge. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir 27" 160 Bottle Built-in Dual Zone Compressor Wine Fridge. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
great cooler
on August 1, 2019
Posted by: leon
from san jose
very great cooler, the best choice for wine fans, and the important thing is good customer service
Response from NewairBy NewAir, Customer Service, August 8, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair