Customer reviews from Kitchen Aid
KitchenAid - KitchenAid F-Series 6-Quart Glass Bowl Accessory Bundle - KSMF6GB - White/Gray
Average customer rating
1.9
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
3
4 Stars
8
3 Stars
13
2 Stars
18
1 Star
52
11%of customers recommend this product.
(
9 out of
79)
Customer Reviews for KitchenAid - KitchenAid F-Series 6-Quart Glass Bowl Accessory Bundle - KSMF6GB - White/Gray
Customer Rating
3
Use to love it.
on June 8, 2019
Posted by: Kim5240
from Michigan
Gender:Female
I’ve had my glass bowl for about a year. I use it all the time. I was washing it and it slipped barely hit my sink and now has a big crack down the side. This sucks because I loved this bowl so much more then my stainless. You would think for something that heavy it wouldn’t break so easily.
Response from Kitchen AidBy curraja, KASA, June 11, 2019
Dear Kim5240,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Qt Bowl Lift Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address
kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 220735605 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Qt Bowl Lift Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address
kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 220735605 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
LOVE my mixer, however...
on March 4, 2020
Posted by: Monique0908
I've had my mixer for years and I've loved it. But recently large pieces fell off the side after lifting the bowl top mix. I've looked everywhere for a replacement, with no luck at all. This seems to be a common issue with a lot of people. I've missed using my mixer as it's one of the most used items in my kitchen. I would love to hopefully find a solution to the lack of replacement bowl.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Why isn't "zero stars" an option???
on January 23, 2023
Posted by: Customer-No-More
Bowl does not fit attachment for my metal bowl and I was actually going to return the bowl and purchase the package with the glass bowl and glass bowl attachments that fit. BUT, the online return doesn't work, online chat msg says it's unavailable (during the hours the web site says it is), AND customer service will not answer the phone. I'd rather mix things by hand than spend another dime on Kitchen Aid. Thanks for ruining a Christmas gift!
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great mixer
on March 1, 2021
Posted by: Skylenablue
from Pa
Love my mixer is there a metal bowl replacement? There's never glass bowls available
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Second cracked bowl
on November 24, 2022
Posted by: Jillamegan
from North Carolina
Less than a year after light and careful use, I have another cracked bowl.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Broken hearted
on April 24, 2019
Posted by: LPurdy
from Buffalo,NY
Gender:Female
I was recently making cakes for the holiday, tapped the beater on the side of the bowl and the glass broke! A piece about 3 inches big just broke off. It’s impossible to find a replacement bowl, as it’s out of stock here and no retailers have it. Now I’m stuck using a hand mixer for my orders until I can find a replacement bowl.
Response from Kitchen AidBy CROSSAE, KASA, April 25, 2019
Dear LPurdy,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Qt Bowl Lift Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 217981508 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Qt Bowl Lift Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 217981508 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Broken bowl
on September 20, 2020
Posted by: SadSarah
from South Ga
I got mine as a Culinary School graduation gift. I was so so excited and proud. But the mixer doesn’t reach anywhere near the bottom of the bowl. Probably a 1/2 inch gap, which makes it useless for whipping things like eggs. I learned how to deal with this, and then the bowl broke! I’m in shock that it would break so easily. And saddened to see all these other negative reviews. It is the heaviest and loudest mixer out there, I assumed it was sturdy as well. Kitchen aid, you are supposed to be the ULTIMATE kitchen appliance brand! I’m so let down
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, September 21, 2020
Hi SadSarah,
Thank you for providing feedback on your Stand Mixer Glass Bowl. We are sorry to learn of your experience with the unit and bowl. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Thank you for providing feedback on your Stand Mixer Glass Bowl. We are sorry to learn of your experience with the unit and bowl. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Disappointed
on May 7, 2019
Posted by: Cuppycake320
Gender:Female
I got this mixer as a Christmas gift and the bowl got broken in a car accident. I am unable to locate the replacement glass bowl so the mixer is pretty useless at this point. I almost would have to buy an entire new mixer.
Other than this, I was pretty pleased with the mixer’s performance. I’m just disappointed in the lack of replacement parts.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 10, 2019
Dear Lnave,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 218475148 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 218475148 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid