Customer reviews from Kitchen Aid
KitchenAid - KitchenAid F-Series 6-Quart Glass Bowl Accessory Bundle - KSMF6GB - White/Gray
Average customer rating
1.9
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
3
4 Stars
8
3 Stars
13
2 Stars
18
1 Star
52
11%of customers recommend this product.
(
9 out of
79)
Customer Reviews for KitchenAid - KitchenAid F-Series 6-Quart Glass Bowl Accessory Bundle - KSMF6GB - White/Gray
Customer Rating
1
glass bowl breaks
on January 23, 2022
Posted by: BREEZY BAKER MAN
from TENNESSEE
January 22, 2022
I am a hobbyist baker and my daughter and I spend many hours together baking. It's our thing. For Christmas, I received the Kitchen Aid pro stand mixer with the glass bowl. My daughter was over the moon. I have used it 8 or 9 times, treated it with great care, and never even washed it in the dishwasher. Yesterday while mixing buttercream for my daughter, Eve's coconut cake, the side of the bow cracked. My #1 assistant Eve was in the kitchen with me as usual, handing me measuring cups and throwing eggshells in the garbage. When the glass broke she jumped. Thankfully my daughter was not injured. To be frank, I am not sure what to do. But I will start with this review and end with this thought. I am disappointed with the kitchen aid glass bowl product. It is potentially dangerous.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 24, 2022
Dear BREEZY BAKER MAN,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253999665 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#253999665 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Love the mixer but the bowl is junk
on January 1, 2021
Posted by: Dawnya1981
from Blodgett, MO
I bought this mixer 2 years ago and have only used a handful of times. I hand wash the bowl, but it’s now broken and I can’t use it. I see this is a recurring issue. Would not recommend since I can’t seem to get a replacement bowl.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, January 4, 2021
Hi Dawnya1981,
Thank you for providing feedback on your glass mixing bowl. We are sorry to learn of this experience. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Thank you for providing feedback on your glass mixing bowl. We are sorry to learn of this experience. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
So disappointed!
on June 21, 2021
Posted by: KJ and Ron
from Ellicott City, MD
Was excited to get a bigger, expensive stand mixer, however, the glass bowl cracked while simply washing it in our sink. I am Nana to 5 kiddos and we bake together. SOO glad it broke while I was washing it-- not one of them. I wouldn't want them to get cut. I tried to replace the bowl with a metal one but the mixer attachments don't reach the bottom. I always have flour left unblended in the bottom. Additionally the metal bowl doesn't click into place correctly. I have found myself resorting to using my old hand held mixer. I don't want the kids to use that so it limits how we bake now. So sad! We are unable to use the mixer until I purchase I a new bowl.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, June 22, 2021
Dear KJ and Ron,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#247000289 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#247000289 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Unhappy
on December 8, 2019
Posted by: jgraham
from Redmond,WA
I was given this mixer as a gift a couple of years and my bowl just broke. I am very disappointed at the price of what a replacement bowl costs.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, December 11, 2019
Dear jgraham,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 226740475 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 226740475 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Extremely Dissapointed with Quality
on July 4, 2021
Posted by: baker2021
from New England
This bowl is not in line with the quality I associate with KitchenAid products. I loved my five qt mixer and decided to upgrade to the 6-qt. The glass bowl was a unique feature that I thought would be fun to use. After only 6 months of careful use and handwashing, the bowl cracked from the inside. Sadly, I cannot use my mixer until I get a replacement. No Bueno!
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, July 5, 2021
Dear baker2021,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#247549199 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#247549199 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
It breaks or cracks easily
on November 19, 2019
Posted by: Karol Ann
from New York
My daughter in law was washing and she bumped it cracked then broke. I have real apprehension to buy another glass bowl. Don't you make a metal one. I have a less expensive mixer, and it has a metal bowl, which I love
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, November 19, 2019
Dear Karol Ann,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 226261906 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 226261906 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Sad and Disappointed
on May 3, 2019
Posted by: Sabrina1204
from Granad Hills, CA
Gender:Female
After reading through reviews I now know I am not alone. I had an almost identical situation as another reviewer. The side of my bowl cracked and broke off about three inches as well because the beater tapped it. I’m guessing this is common? Nonetheless, I’ve been on a desert pet search to find a replacement bowl and have been unsuccessful. I’ve even tried to use other replacement bowls just to see if I could get lucky but no. It seems like they aren’t going to be restocking. At this point I’m truly disappointed because this was such a good mixer I ABSOLUTELY LOVED IT and now I can’t even use it. Ugh.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 6, 2019
Dear Sabrina1204,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl Review. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#218284756 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl Review. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#218284756 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Great mixer but glass bowl cracked
on October 10, 2020
Posted by: Tikva
from New Jersey
I have the pro 600 design for 2 years & absolutely love this mixer. However, the bowl has cracked and I can't find a replacement bowl. I only wash the bowl by hand so nothing can damage it, and it just cracked on the lip of the bowl while mixing the dough in side the bowl . Now, I'm unable to use this mixer which is very upsetting!
I would recommend this to a friend!
Response from Kitchen AidBy Consumer Affairs, October 12, 2020
Hi Tikva, Thank you for providing feedback on your Stand Mixer Glass Bowl. We are sorry to learn you have experienced this issue with the bowl. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid