Bought my pro 2 months back, mother was washing and it fell and shattered. Now im left with a expensive mixer thats useless. Wouldve gave it 5 stars if it was more durqble but now i cant get qny use outbofbmy very expensive mixer.
No, I would not recommend this to a friend.
Response from Kitchen AidBy curraja, KASA, June 11, 2019
Dear Daniel17313r,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 6 Qt Bowl Lift Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 220716725 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Glass bowl cracked
on May 26, 2019
Posted by: jojolee
from ORLANDO, Florida
Gender:Female
The bowl cracked within a year (with a slight tap on the side when washing it) and I have not found the replacement and then there’s the cost - wish I had gotten the metal bowl.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 28, 2019
Dear jojolee, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#220270676 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Thick glass cracks and breaks sooooo easily
on February 23, 2020
Posted by: Kristen B
from Dallas, TX
I've had my stand mixer for a few years. It came with a metal bowl and I finally decided to splurge and get the glass bowl. I was in the middle of making cookies and tapped a spoon on the side of it - not too hard- and a large chunk of the glass broke off. This isn’t exactly a cheap accessory and for the thick glass to break so easily is really disappointing. I absolutely love my stand mixer and use it quite often. Sadly, I even purchased this bowl for my mom too.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, February 24, 2020
Dear Kristen B, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#229568970 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Glass bowl breakage
on January 11, 2020
Posted by: Skills Group
from Charlotte
Broken bowl- no replacements readily available for people who depend on them! Poor service kitchenaid
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 13, 2020
Dear Skills Group, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#228289024 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Greta mixer, fragile bowl
on February 14, 2021
Posted by: Sf4252
from Portland, OR
Bowl cracked while making bread. It’s just too fragile.
I would recommend this to a friend!
Response from Kitchen AidBy saurbcl, KASA, February 24, 2021
Dear Sf4252, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#242271593 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Devastated!
on May 29, 2019
Posted by: Kimberly K
from Phoenix, AZ
Gender:Female
My KitchenAid is my most favorite tool in my kitchen. I run a cake business out of our home and this is my fourth KitchenAid mixer, my dream mixer, a 6 QT silver beauty with a glass bowl! My husband bought if for me for Christmas this past December. I keep it on the counter, safe under the upper cabinets. I reached for the bowl to fill a wedding cake order this morning and what do I see? A 2 !/2 inch crack from the top rim down. Ugh! I had to grab all my ingredients and drive to my mom's house to use her mixer. I don't know that I would recommend this mixer to a friend only because my bowl cracked for whatever reason that I can't figure out and I am not able to replace it. What am I going to do now? I see that the glass mixing bowls are out of stock. I have depended on these mixers for over 30 years. I've never had a problem until now. Does anyone know of a brand that is equal in the quality of KitchenAid? I'm desperate!
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 30, 2019
Dear Kimberly K, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Glass Mixing Bowl. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 220399628 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Great bowl . . .before it breaks.
on May 19, 2020
Posted by: ShakerHtsCook
from Shaker Heights, OH
I received this mixer as a gift, and it has largely been unused until very recently. Now that we are in quarantine, I have been baking frequently, and my bowl cracked right in the middle of mixing a batch of chocolate chip cookies for a birthday. Not only did my bowl get destroyed, but I had to throw out the entire batch of batter for fear of glass shards, effectively ruining the birthday gift I had planned. I would have expected better from KitchenAid, especially given the cost of this very expensive mixer.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love the mixer, glass bowl cracks!
on December 10, 2019
Posted by: CathyH8409
from Farmington MN
I absolutely love this mixer. However, the bowl has cracked and I can't find a replacement bowl. I only wash the bowl by hand, store it out of the way so nothing can damage it, and it just cracked on the lip of the bowl while washing. Now, I'm unable to use this mixer which is very upsetting!