Customer reviews from frigidaire.com
Frigidaire - 27" Single Electric Wall Oven
Average customer rating
3.9
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
18
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
3
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Frigidaire - 27" Single Electric Wall Oven
Customer Rating
1
Lasted only 3 1/2 years.
on February 15, 2019
Posted by: JPCPA
from LOUISIANA
Oven got a hole in the bottom of it. I now need to replace it after only 3 1/2 years.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, February 18, 2019
Oh no, JPCPA! We hate to hear that you've had this experience. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
I understand that your wall oven has a hole at the bottom. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (JPCPA)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your wall oven's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-888-203-1389; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
I understand that your wall oven has a hole at the bottom. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (JPCPA)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your wall oven's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-888-203-1389; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Hate it
on November 9, 2019
Posted by: Shannonblanken1971
[This review was collected as part of a promotion.] Honestly we hate it. It doesn't heat well or cook evenly. We have to turn it way up and the food is raw on the bottom and burnt on the top. We are not happy.
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 12, 2019
Hello, Shannonblanken1971! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com