Customer reviews from geappliances.com
GE Profile Series - 36 inches - Telescopic Downdraft Range Hood - Stainless Steel
Average customer rating
3.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
11
4 Stars
8
3 Stars
1
2 Stars
4
1 Star
5
68%of customers recommend this product.
(
19 out of
28)
Customer Reviews for GE Profile Series - 36 inches - Telescopic Downdraft Range Hood - Stainless Steel
Customer Rating
5
Great Downdraft
on February 18, 2016
Posted by: Jpjs
from Duluth, GA, United States
We had this in our last home and liked it so much that we bought another when remodeling the kitchen in our current home. Works great and retractable features keeps the countertop clear and looking fabulous.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Futuristic
on July 23, 2016
Posted by: Fireman1319
from Trinity, FL, United States
I purchased this because I did not want a hood in my way of our open kitchen. I like the clean look of it not being there and it looks like it is built into the cook top.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the control panel mounted on the side of cab
on August 2, 2016
Posted by: Mooreadog
from St. Louis, MO, United States
I like that the control panel can be mounted on the side of my cabinet without making another hole in the granite. Seems to work fine and do what it is supposed to do.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
poor design
on November 19, 2018
Posted by: mchong
from houston, tx
looks great and cooktop functions well; however, the retractable vent is an issue
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
dud
on September 10, 2025
Posted by: RobertS Y
[This review was collected as part of a promotion.] This product does not work. Save your money and get an overhead vent
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 11, 2025
We want to help you with your downdraft system. We recommend performing an electronic reset by turning off the breaker for 3 to 5 minutes and turn it back on. Additional information can be found in the page 8 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--OWCy1ru4--/ea38f73661af4da6d472e9e68af770694b25d098.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com