Customer reviews from geappliances.com
GE - Profile 30" Built-In Gas Cooktop
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
135
4 Stars
50
3 Stars
11
2 Stars
7
1 Star
24
80%of customers recommend this product.
(
175 out of
219)
Customer Reviews for GE - Profile 30" Built-In Gas Cooktop
Customer Rating
1
GE Profile range 30" top
on February 6, 2017
Posted by: cookbydefault
from Washington state
I purchased the Profile about 9 months ago. I believe one should use the product over a length of time before making a snap evaluation. First off, I am a male, retired and do all the cooking for the family and we entertain often. Although not a chef, I have been involved in the food prep and service industries as well as owning several cafes. I had a GE Profile that; for a home range top was not ideal but adaquate. This replacement is virtually useless unless you just want to put it in place and not use it. (It does look nice). OK, so what do I find objectionable. First and formost, the grates are too high off the flame so it is a waste of fuel and time by the time the pans warm up.Because the flame spread is sideways and not straight up, don't expect for things to quickly get hot. I'm assuming they designed this because they switched the control knobs from the side to the front and the knobs are way too high. If you were to slide a pan toward you, you would catch the knobs every time. In addition, the previous Profile had enameled grates; these are just cast and collect food debris. The grates are spaced too far apart and in my estimation, facing the wrong direction. I have an All Clad small SS pan that I use for melting butter. Set directly over the small burner, it will tip because of the spacing of the grate. Because I saute' and constantly flip food in the pan without the use of utensils, I constantly catch the edge of the pan on the grate. Again because of the grate spacing. I also find that if the burner tops are off center just a touch, the flame spread will be affected. Sometimes they just need to be tapped to get them to work properly. Fortunatly I have a commercial range where I do the serious cooking. Cooking whole salmon, steaming clams or fresh caught crab and cooking for 15 people at a time and all served at once. I have and have had GE products in the past; this one is a diappointment.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on May 19, 2017
Posted by: Dishy1
from VA, United States
Upgraded in our new house. It's taken a little to get use to cooking with gas again but we both like it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice kitchen update
on May 20, 2017
Posted by: Flippie
from North Dallas
Was packaged well, and arrived in an unmarked and inconspicuous box. No damage to product upon arrival. Installed easily.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Burner Valve failed 3 yrs., NO parts available!!
on October 19, 2020
Posted by: PeggyQB
from BC Canada
One burner valve failed after 3 yrs., NO parts available!! Very poor product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 20, 2020
Hi PeggyQB - We sincerely apologize for your gas cooktop experience with the burner valve failure. We understand how this would be frustrating. If further assistance is needed, please email your details to: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your cooktop. Thanks for your valuable feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
awful
on September 24, 2016
Posted by: jhca
Came with the house. Cooking time almost doubled, crazy to put 5 burners in 30" and charge that much. Sold it and replaced it. Bad design.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
4
Replaced a previous GE Profile
on April 2, 2012
Posted by: Pete2012
from St Mary's County, MD
We purchased this unit mostly because it was within 1/8 inch of the cutout from the previous gas cooktop - also a GE Profile.
I made the conversion to propane. Here the instructions were a little sparse but after a little while it sunk in what had to be done. (Minus a half point - nothing major).
There are 3 things that my wife does not like about this unit:
First: The grates are a little massive. and Second: She lifts the grate from the front and rotates it back. This will create a wear spot on the finish if she is not careful.Third: All the heat adjustment is in the first 1/4 of the rotation.
I made the conversion to propane. Here the instructions were a little sparse but after a little while it sunk in what had to be done. (Minus a half point - nothing major).
There are 3 things that my wife does not like about this unit:
First: The grates are a little massive. and Second: She lifts the grate from the front and rotates it back. This will create a wear spot on the finish if she is not careful.Third: All the heat adjustment is in the first 1/4 of the rotation.
I would recommend this to a friend!
Performance
3
Quality
3
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn't heat fast; say no to high profile
on April 15, 2013
Posted by: Dawn008
from Kingwood, TX, USA
Those of you looking for a 30" cooktop knows they are hard to find with 5 burners. Quality seems good, no complaints there. The problem I am having is boiling water, or cooking at high temperatures. The grates are too far away from the flame therefore the flame does not kiss the bottom on the pots/pans. I use only All Clad cookware which is heavy gauged steel and cast iron; yet I can't get a rolling boil going. I give this a "F" for performance and am looking to return this range. I went and measured similar cooktops and the average is 1" from the flame source to grate vs the 1 1/2 3/4" this range has. Buyer be ware.
No, I would not recommend this to a friend.
Performance
2
Quality
4
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
I do not recommend this
on June 1, 2013
Posted by: Reddish123
from Texas
We started using this cooktop from last couple of days and we are totally frustrated with this - The reason is it takes ages to cook the food as the distance between the flame and the grill is way too much and the flame doesn't reach the utensils properly and defeats the whole purpose I.e. we can not cook efficiently. I am completely agreeing with the review written by DAWN008 earlier. I plan to return this and do no recommend at all to potential buyers.
No, I would not recommend this to a friend.
Performance
1
Quality
4
Features
3
Value
1
Written by a customer while visiting geappliances.com