Customer reviews from Char-Broil, LLC
Charbroil - Grill2Go X200 Portable Gas Grill - Black
Average customer rating
3.9
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
141
4 Stars
33
3 Stars
17
2 Stars
17
1 Star
41
73%of customers recommend this product.
(
157 out of
215)
Customer Reviews for Charbroil - Grill2Go X200 Portable Gas Grill - Black
Customer Rating
2
To hot burns food outside raw inside
on April 9, 2020
Posted by: Ka513611
from South Carolina
Gender:Male
Length of ownership:6 months
Needs to be able to turn down a little lower on heat
Response from Char-Broil, LLCBy Dustin, SME, April 10, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Regulator keeps breaking
on April 28, 2020
Posted by: FIG111
from PARKER, AZ.
Length of ownership:6 months
We have gone thru 3 regulaotrs in one year. It is madening
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon, SME, May 25, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Charbroil fan no more...
on May 6, 2020
Posted by: RBFL
from Florida
Gender:Male
Length of ownership:6 months
I bought this grill to use on my boat. The regulator was never right and felt loose. I should have taken it back to the store, but I put it on the shelf and kind of forgot about it and went back to my stainless steel marine grill (which works great but attaching it to the boat is a hassle) Sooo, now I am buying a competitors product, but wanted to voice my displeasure and provide another review that may keep someone from purchasing this model. I have owned Charbroil products for many years, but have to give this one poor marks. Caveat Emptor...
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon, SME, May 25, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Horrible
on June 1, 2020
Posted by: Lisa Jean
from Lowellville, Ohio
Gender:Female
Length of ownership:1 week
Burns everything instantly!! It does not cook evenly it burns everything on the lowest setting within seconds! Unusable. Waste of money!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, June 17, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. This grill is an infrared grill and designed to cook at hotter temperatures. However, whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Can't cook without burning
on June 17, 2020
Posted by: KTMfan
from Dalton, GA
Length of ownership:1 month
I purchased this grill thinking the size would be great for our toy hauler. Well, the size is good, but trying to cook with it is a challenge. You can't regulate the gas and hence the temperature. It's goes to 450 degrees plus set at the lowest setting. It's a shame it performs so poorly. I thought purchasing a brand name like Char-Broil would be money well spent.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, August 20, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. With this being an infrared grill it is designed to cook at higher temperatures. Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Grill flame goes out and gas keeps flowing
on August 20, 2021
Posted by: Special helpful person
from Oakdale. Mn
Gender:Male
Length of ownership:6 months
Dangerous product. Owned for 2.5 years purchased 5 regulators. Same issue. You can be in the middle of cooking and flame goes out. If you try a restart, you must stand way back, or else you won't have facial hair.. Throwing mine away. I've had it it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 30, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Gets way too hot
on June 11, 2022
Posted by: TheRev
from FL
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I've had this grill for a couple years now and generally try NOT to use it due to it's very lacking control of heat. This thing gets HOT and only HOT. It doesn't matter how I adjust the valve. The very few times I have used it I have had issues with it totally scorching my food.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, June 13, 2022
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. This Grill2Go X200 is designed to get hot quickly and hold in heat. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to provide more information and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best portable grill I’ve ever owned
on March 26, 2024
Posted by: Scott E
from Minnesota
Gender:Male
Durable. Even heat with no flare ups. No hot spots. Heavy use going on over 12 years. Cooks everything perfectly.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 27, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC