Customer reviews from Char-Broil, LLC
Charbroil - Grill2Go X200 Portable Gas Grill - Black
Average customer rating
3.9
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
141
4 Stars
33
3 Stars
17
2 Stars
17
1 Star
41
73%of customers recommend this product.
(
157 out of
215)
Customer Reviews for Charbroil - Grill2Go X200 Portable Gas Grill - Black
Customer Rating
1
Grates are not near great
on August 20, 2019
Posted by: JQno
from Long Beach
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
I love to grill and have a small patio so was gifted this table top for the two of us. It is smaller than you would think so it is hard to cook both vegetables and meat on the grill at the same time so i am still having to cook items in the oven. The grates are absolutely horrible to clean. Don't even think about having any marinate on anything cause just after one use with only a bit of marinate and the grates are clogged and then cooking unevenly. I wish I would have asked for the receipt to take this back after one use. Makes me never want to grill since it is so much work to clean every time and only fits meat or vegetables usually.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 26, 2019
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Horrible Grill. Do not waste your money
on August 26, 2019
Posted by: Jeremiah77
from Omaha, NE
Gender:Male
Length of ownership:1 month
I typically like Char-Broil products, but this grill is a complete failure. Consistently keeps going out... never know if its "on or off"... wastes so much gas. Do not buy. I wish I could return this grill.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 27, 2019
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
on August 27, 2019
Posted by: Wayne8807
from Kalamazoo, MI
Gender:Male
Length of ownership:3 months
I bought this grill last year for camping as a picnic table top grill. But I quickly found that it burns food unless you constantly watch it. The gas flame control valve is completely useless as there is no change in flame height from low to high flame setting.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 29, 2019
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
No Temp. Control
on August 29, 2019
Posted by: peculiarmke
from KCMO
Gender:Male
Length of ownership:1 month
I bought this grill April, '19. There is NO temperature control. Set it to low, set it to max., you get close to 700° every time.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, September 2, 2019
We're very sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using this grill. This X200 TRU-Infrared Grill is designed to get hot quickly and hold temperatures. Give us a call at 1-800-241-7548 and we will be able to assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
To HOT!!!
on September 19, 2019
Posted by: schszbrgr4782
from Red Lion, PA
Gender:Male
Length of ownership:6 months
I'm on my second full size infrared grill and i love those. I bought hoping for the same experience while camping however it burns so hot with the unit turned as low as it will go that it turns everything to charcoal before you can even begin to cook it through. I don't recommend this product. However the larger versions are fantastic.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, September 20, 2019
We're very sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using this grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best investigate and assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
got rid of my big grill
on March 18, 2020
Posted by: Oldsandstoner
from Elyria, Ohio
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
We purchased this grill almost 2 years ago for our off road camping trips because of its size, the infrared heat and the price. It was money well spent! It does not take up much of the limited space in our offroad utility trailer. I hooked it up with the adapter hose to a 5lb tank that gives us weeks of cooking time using it for several meals a day. Yes it does seem to burn hot but it does a great job and i feel it has acually improved the quality of our meals. I liked it so much that when my big grill needed some parts I decided just to get rid of it and now just use the X-200 on my front porch at least three times a week and will probably buy another just to use for camping.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Worst grill I’ve used
on April 5, 2020
Posted by: Mhulin
from Lafayette, la
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Flare ups all the time, on low is 450 degrees, cannot get it to go lower.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, April 8, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great grill for it's size
on May 20, 2020
Posted by: We are boaters
from Roseville, Michigan
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Nice size for smaller setting area. Cooks great, looks very nice, easy clean up, Bought this for our boat and never regretted it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC