This one is to replace one purchased 3 months ago, which always failed to cut off when boiling. This me one is also sometimes failing to cut off
Response from kitchenaid.com.auBy Marketing, March 21, 2019
Hi Kenneth,
We're sorry to hear this has happened. Can you please email us at enquiries@kitchenaid.com.au with the model number of the kettle and contact number so a member of our Customer Care team can assist you with organising a replacement? Or alternatively contact our Customer Care team on 1800 990 990.
This is a really cute design and it looks great on my bench. It boils quickly and pours well. The only downside is that with the fixed handle at the top it is a little fiddly to fill.