Kettle overall is good, I feel it could be a little larger and have a water level indicator.
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, August 20, 2025
Thank you for your review! We’re glad to hear you’re enjoying it overall, and we truly appreciate your suggestions. We’ll certainly take note of your feedback and pass it along to our product team for consideration in future designs.
I have a feeling you'd love one of our 1.7L Variable Temperature Electric Kettle https://kitchenaid.com.au/products/1-7l-variable-temperature-electric-kettle-kek1701?variant=51709756866930 This stylish to-die-for kettle has a water level indicator and a larger capacity. More litres, more lattes.☕
Written by a customer while visiting kitchenaid.com.au
A brand I’ve learnt to trust and simply expect that I’ll be very happy with my choices . This time , the kettle . Love the size and how easy it is to pour . Still living the empire red
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
We liked the look of this kettle and the size was perfect for the two of us. However, we could not get rid of the metallic taste even after two months. We have stopped using it and we are going to return it and buy something else.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 20, 2025
Thank you, Mary, for sharing your experience. We’re truly sorry to hear about the issue you're experiencing. This certainly not what we want for our customers, and we apologise. Your feedback is not only appreciated, but also essential. We’ll be sharing it with our product team to help ensure future improvements. Please give our Customer Care team a call on 1800 990 990 so we can help get you back on track. ❤️
Written by a customer while visiting kitchenaid.com.au
This kettle is small, barely enough for two mugs of coffee or tea and requires a refill every time. There is no outside gauge to determine water level, and the inside water level is difficult to see. Like other users I’ve found this kettle develops scale very quickly, but I haven’t experienced the issue related to plastic odour. After just over two weeks of use the kettle is noisy. And the paint finish under the lid is already eroding so I’m not convinced of it lasting much longer. I’m really not happy with this kettle and expected better of Kitchenaid
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com.au
I bought this because it had a lid that could not fail. Other kettles have lids that operate with the press of a button and pivot/open gently. Unfortunately, these often fail and are not repairable. I wanted to avoid this issue so looked for a product that offered a removable lid that should never fail. Here it is. The only criticism I have is that is noisy as it boils the water….. more noisy than previous purchases…. But not a big issue.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au