Customer reviews from lg.com
LG - G4 4G with 32GB Memory Cell Phone (Unlocked) - Genuine Leather Black
Average customer rating
2.8
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
11
4 Stars
6
3 Stars
3
2 Stars
6
1 Star
14
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for LG - G4 4G with 32GB Memory Cell Phone (Unlocked) - Genuine Leather Black
Customer Rating
3
LGG4 Review
on October 18, 2016
Posted by: MS fro mSJC
from San Jose, CA, United States
[This review was collected as part of a promotion.] I have this phone for about 1 year
It had No Boot problems.
Sent the phone to Repair to LG. They Repaired it
It OK now.
It gets HOT when in use very soon and also, drains battery charge very quickly
It had No Boot problems.
Sent the phone to Repair to LG. They Repaired it
It OK now.
It gets HOT when in use very soon and also, drains battery charge very quickly
Pros: easy to use
I would recommend this to a friend!
Quality
2
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Awesome features!
on October 23, 2016
Posted by: Jessica9
from Mandeville, LA, United States
[This review was collected as part of a promotion.] I have been a fan of LG phones. I had the G3 and upgraded to the G4. I believe I couldn't have found a better phone for myself. Great features!
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
LG G4 LOVE!!!!
on November 27, 2016
Posted by: Mo Gro
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] In Love with my LG G4. It's been almost 2 years and still going strong. The battery life is amazing - not to mention it came with an extra that I've not had to use yet. Quick charge, great features, awesome camera, easy to use, great phone quality, it's like having a tablet and then some. Anyone that has given this phone a lower rating I must tell you it's a fluke. I had a G3 prior to this one and the mic was bad, terrible quality. They let my trade up for this one when it came out and no comparison. Great phone!!!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Close to perfect
on December 1, 2016
Posted by: Waqas
from New York, NY, United States
[This review was collected as part of a promotion.] I know that 2 days of usage is not long enough to write a review for any device but i have to write it. I will start with positives. First, removable battery and SD card slot is a great plus. Second, it is easier to hold in hand and use. Third, curve screen is a unique thing. Lastly desipte having no fast charge or wireless charge, the battery gets charged rather quickly only if you use the cable and wall brick that comes with the box. Now, lets talk about negatives. First, the battery gets drained fast. Second, the colors are very dull and not crisp like samsung devices. Third, the buttons on the back makes it hard to use . and lastly, LG UI is not so attractive and appealing. I hope they fix that with Android nougat 7.0 update. In the end it is a decent mid-range device. If you are in the market for not-so-expensive flagship device, this phone can be a nice companion for a few months.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Nice phone. I just wish it was a little better...
on April 25, 2017
Posted by: Bobbymeatballs
from Newburgh NY
[This review was collected as part of a promotion.] I have been using this phone for about a month. During this time I find the call quality and text message capability are fine. The camera is disappointing if the zoom is used. I used the GPS twice. Both times the phone displayed an Overheat Message and powered itself down while in use. Since I needed the GPS for driving directions, I found this quite annoying. The battery lasts about 11 hours with moderate use.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Best phone I've ever had!
on November 22, 2017
Posted by: lg4isforme
from Danmark
[This review was collected as part of a promotion.] At first, I wasn't sure if it was a right phone for me, but now I'm glad I bought it. Good quality! High picture quality! easy to use!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
DO NOT BUY!!!!!!!!!!!!!!!
on June 24, 2019
Posted by: sdjjfuyewsmlas
from CALIFORNIA
Gender:Male
GREAT PHONE, only if it worked. Used it for 14 days, never dropped it, was treated good, now it will not boot, will not reboot, will not update cannot even return it to factory settings. HAS A MIND OF ITS OWN!!!!!! Hard drive daily sticks, screams loud sounds, locks up, and this is typical
No, I would not recommend this to a friend.
Design
5
Display
5
Camera
5
Battery Life
2
Performance
5
Quality
1
Response from lg.comBy Chris, Customer Service, June 25, 2019
That's not good! We're sorry to see that you've run into these issues with your US991. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
3
It's ok, but an old phone
on September 3, 2019
Posted by: lillie011206
Gender:Female
So I was on my phone, and I checked the battery, and it was at 50%. Right after I checked it, it turned off. I tried to take the battery out and then put it back in, it vibrated and turned on, only, there was a black screen with the LG logo, and then, it turned straight back off, I've tried and tried to turn it off, I was so upset...please help me, I have no clue what to do
Design
4
Display
4
Camera
3
Battery Life
2
Performance
4
Quality
4
Written by a customer while visiting lg.com