Customer reviews from lg.com
LG - G4 4G with 32GB Memory Cell Phone (Unlocked) - Genuine Leather Black
Average customer rating
2.8
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
11
4 Stars
6
3 Stars
3
2 Stars
6
1 Star
14
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for LG - G4 4G with 32GB Memory Cell Phone (Unlocked) - Genuine Leather Black
Customer Rating
1
Phone suck
on February 6, 2017
Posted by: Marcos1234568
from San Antonio, TX, United States
[This review was collected as part of a promotion.] It keep ovebooty and it the worst phone out there's
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Boot loop
on February 9, 2017
Posted by: ty007
from Mauritius
[This review was collected as part of a promotion.] i bought this phone ..i love lg.. Amazing design .. feel comfortable in hand.. Not Powerful As Much as An iPhone 6s but.. it was the camera and the display that Retain from not choosing other smartphone... But i hop too much.there was no alternative.. for me the the best smartphne brand was lg.. Till this:. Am experiencing from a bootloop.. with no idea what ive done wrong...
Pros: Style/Design, Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Dissapointed
on December 27, 2017
Posted by: Wardept
from Deland Florida
Gender:Male
The photography part was a failure. The reasons are that it requires a sunny day to take any photos while in the portrait position, in the landscape position the monitor screen goes black, a light show is all but impossible as the camera is too slow or lacks sensitivity. In ideal position and lots of light, it can take good photos.
No, I would not recommend this to a friend.
Design
4
Display
1
Camera
1
Battery Life
2
Performance
1
Quality
1
Response from lg.comBy Amber, Customer Service, December 29, 2017
Sorry to hear about the trouble Wardept. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. Greatly appreciate the feedback and sorry the phone did not meet your expectations. ^AC
Written by a customer while visiting lg.com
Customer Rating
5
Great everything
on July 9, 2016
Posted by: Skilz86
from Springfield, MO, United States
[This review was collected as part of a promotion.] I've had this phone for 3 months now and have absolutely no complaints. It has a great camera, it's a perfect size and had already withstood a few drops on the floor.
Pros: Style/Design, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best cell phone ever
on July 10, 2016
Posted by: Jerry B
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] I have had this phone for about 3 months which has given me time to give it a real trial before listing my review. First, this has to be the most comfortable phone ever with the curved back. It really fits my hand well. Next, it is very fast with all functions, especially wifi & data. It connects quickly no matter where I am & automaticaly hops on board to the saved locations before I have a chance to look for one. Next, the camera is outstanding, especially in low light & the image stabilization works wonders & This is from a freelance photographer. I no longer need to carry my little point & shoot in my glove box as my "just in case" camera for those times ther is a great shot to be had & no time to go home for my gear.
The LG G4 is also very versitile with every function imaginable. It has great connections, solid contact listings & the Blue Tooth is perfect with that option built into my car. This gives me the ability to have hands free & vision free talking while driving so I feel safe driving & talking. I've taken advantage of adding a 64GB memory card so I can store all the photos, videos & apps I want without jamming up the memory on the phone itself.
Finally, the fact that I was able to get an unlocked version so I could connect to Consumer Cellular was fantastic. Yes, I am an "old" guy but I am still very active and tech savvy so I want all the attributes the G4 has to offer. I feel like I have found a cell phone I can be happy with for a long time. Thanks, LG, for creating this great phone.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
over it
on July 29, 2016
Posted by: unimpressed
from Hamilton, ON, Canada
[This review was collected as part of a promotion.] was told it was an amazing phone when i got it, yet have only been dissapointed. this phone is less than a year old and already having problems, which started within a week of getting this phone. when i brought it home i immediately discovered it doesnt charge on the usb if the battery is low enough, like 10%. it just wont charge and dies. ALSO this phone overheats. ALOT. like more than any of my last phones have put together. if the brightness is over 0% itll overheat. this phone also freezes to the point where i have no control and the only thing that works is the lock button but it doesnt actually lock the screen. just makes it black and when you press the button again to unlock it it shows the previous frozen screen. and because all the button does is make the screen black i cant restart it without prying off the back of my phone which hurts so i need to shove something in the case to open in and then have the exact same problem trying to get out the battery. THIS SHOULD NOT HAPPEN WITH A PHONE LESS THAN A YEAR. also. as we speak my phone is taking 12 years to charge.. 30 mins for 5%... while the phone was off. i dont know if i got a malfunctioning phone but i want to kill this phone.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
on July 31, 2016
Posted by: likhon
from Dhaka, Bangladesh
[This review was collected as part of a promotion.] best thing i have had :)
little bit hot in gaming..but still ok to me :)
little bit hot in gaming..but still ok to me :)
Pros: Style/Design, Features/Settings, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com
Customer Rating
4
Wonderful phone! But......
on October 5, 2016
Posted by: Clutterbug
from Fanwood, NJ, United States
[This review was collected as part of a promotion.] When my G4 suffered water damage, I went right out and bought another. Music and photography mean a lot to me, and it has a huge data capacity (up to 2 TB, if you can afford such a big micro SD) and a very good camera (autofocus, stabilization, and a trigger switch that helps you shoot without shaking the phone. BUT, this was an unlocked phone and I'm not using a major carrier--which means there's no way of getting a Marshmallow update for it, even though I bought, new, months after Marshmallow was available for the G4.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com