Customer reviews from HRBlock
H&R Block - Tax Software Premium Federal and State: Self-Employed and Rental Property Owners (Tax Year 2015) - Windows, Mac OS
Average customer rating
3.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
9
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
4
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for H&R Block - Tax Software Premium Federal and State: Self-Employed and Rental Property Owners (Tax Year 2015) - Windows, Mac OS
Customer Rating
1
Server was down on 4/15 UNACCEPTABLE
on April 16, 2024
Posted by: Longtime HRBlock Customer
from DC
User created worksheets don't have enough room for charitable deductions. Not sure I got credit for Social Security overpayments from having multiple jobs. But the server outage that lasted more than a dozen hours on the last filing day was the last straw.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great and friendly use software
on March 25, 2025
Posted by: Sam212222
I bought the software week ago and did the job within hour of work.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Apparent error
on April 2, 2025
Posted by: Richard from Boston
from Boston, MA
I did my taxes for 2023 using H&R Block Premium Software. Recently, however, I discovered that I had made a mistake on my 2023 return for Massachusetts. Because of the mistake, I owed an additional $635.
I went back to my 2023 H&R Block Premium Software to file an amended Massachusetts return. On my original return, I had applied $1000 of my 2023 refund to my 2024 Massachusetts estimated taxes. On the amended return, H&R Block subtracted $635 from this amount, reducing it from $1000 to $365.
I sent in the amended return as prepared by the 2023 H&R Block Premium Software. However, when I heard back from the Massachusetts Department of Revenue, the additional $635 I owed had not been deducted from the $1000 I had applied to my 2024 Massachusetts estimated taxes. Instead, I received a bill for $635 + interest to be paid within 30 days.
The issue is that H&R Premium Software seems to have made an error in subtracting the $635 I owed from the $1000 I had applied to my 2024 Massachusetts estimated taxes. According to the instructions for 2023 Massachusetts Form 1, "Once an election is made to apply your overpayment to your 2024 estimated tax, it cannot be refunded after the due date of the return or applied to any additional tax you may owe for 2023, including any tax due on an amended return. The amount entered in this line can only be claimed as a credit on your 2024 Massachusetts return."
Now, there is a possibility I messed up something in the H&R Premium Software. I seriously tried to do everything correctly. It seems to me that either H&R Premium Software made a serious error or H&R Premium Software enabled me to make a serious error.
I used to trust H&R Premium Software. Next year, I am going to try TurboTax.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to maneuver thru the program
on April 16, 2025
Posted by: Mjod
from Appleton, Wi
I wish it wasn't so expensive, could the price be lowered for this next year?
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block 2024 Tax Software
on April 21, 2025
Posted by: Coyote14
from Florida
I Bought the Deluxe Federal a few weeks ago. I had a few medical appointments and put off filing my return until last week. Florida had a few weeks extra this year because of the hurricanes last year. I had one issue that made me wait through the weekend to file. I received the info and E-Filed my return. A few minutes later--REJECTED. I noticed that my tax file was still dated last week, even though I had made a few edits today and saved the file a few times. I called the 888 number and asked if there was an issue with their update service. After an hour working with a very patient help service person, I was sent a new version of the software and help walking through the initial issue again. I sent it in and very shortly after--ACCEPTED!! Excellent knowledge of the software and the IRS tax return structure. Thank you so much!!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Customer Rating
5
Hate taxes and this makes it easier
on January 24, 2026
Posted by: Anonymous
from Tallahassee, FL
Your product makes something that is tedious, difficult and tiring bearable. I buy this product each year and am always satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, January 24, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
First time purchaser
on March 2, 2026
Posted by: cbar17
from Buffalo NY
I bought this product because Turbo Tax wasn't working for me. I am so glad I did. I find it is superior to Turbo Tax in every way.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
4.7
Would recommend? Yes
(
3 out of
3)
Value
4.7