Customer reviews from HRBlock
H&R Block - Tax Software Premium Federal and State: Self-Employed and Rental Property Owners (Tax Year 2015) - Windows, Mac OS
Average customer rating
3.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
9
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
4
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for H&R Block - Tax Software Premium Federal and State: Self-Employed and Rental Property Owners (Tax Year 2015) - Windows, Mac OS
Customer Rating
1
Did not save my tax return?
on July 11, 2020
Posted by: Disgruntled123
I paid for a premium product, only to find that my tax return wasn't saved from last year. What an inconvenience.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
long, process for an easy form.
on February 18, 2022
Posted by: LLEWXA
from Washington
Needed best form for partners rental property. Mine is an easy form.
Self-correcting is good and sure helps. Now if the Stupid IRS and government were as organized it would nice.
Self-correcting is good and sure helps. Now if the Stupid IRS and government were as organized it would nice.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program
on March 26, 2022
Posted by: MNCMret91
from Richland, WA
This is the 2nd year I’ve used this software and it automatically imported most of the needed information from last year’s return. It only took about two hours from start to e-filing. Very easy to understand and follow the instructions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Gets the job done
on April 2, 2022
Posted by: Prsd
from Sd
Very good only had to go to irs for two references
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
always thankful
on April 6, 2022
Posted by: Timor
from Brighton, Colorado
Hot Dang! You don't have to be a "Mississippi Lawyer" to do your taxes. I suggest gather all your documents, sit down early and enter. Go back later and review, to see if there are any changes or additions, then follow the prompts to your "feel good" signing and then send.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Difficult; not ADA-compliant / accessible
on April 14, 2023
Posted by: Scott80503
from Boulder, CO
Needs better zoom in capability throughout the "interview" process, and ESPECIALLY when viewing forms. When you zoom in on forms the buttons disappear off the right edge of the proscribed area, which is dumb; you have a lot of real-estate on rectangular computer screens, USE IT, and expand the window, allowing users to zoom in w/o losing the clickable buttons off the edge of the rectangular area.
Worse, when viewing the forms, the form does not appear to support any zoom function whatsoever, which means it does not even comply with basic ADA requirements for large type. This is very frustrating, and just not that difficult to fix. Please have somebody take a good look at this program from an accessibility and useability perspective; it is not even close to what it should be, or the competition's interface. "Hard to use, and not ADA Compliant" is a very big "con", and I hope you can fix it for next year.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
great, but a few things could be better
on February 26, 2024
Posted by: Prof Mark
from Cincinnati
I have used this for years, and it is very convenient to be able to import so much from the prior year. It could be improved for retirees. For example, it would be very handy if it would somewhere print the MAGI Modified Adjusted Gross Income used for IRMAA. The Planning section would be much more useful for retirees if it could reference next years tax brackets, when available, to be able to help compute estimated quarterly taxes. A little flaw in the program is that the state estimated tax payments are entered when entering the federal information, but I can't find any way to edit the state numbers, only the federal.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 27, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Buyer beware
on April 15, 2024
Posted by: Jimbo887
from Colorado
If it gets rejected, you fix the problems, refile. You have to pay again to file the state
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock