Customer reviews from hp.com
HP - 60 Ink Cartridge - Black
Average customer rating
4.5
(2,591 Reviews)
Rating breakdown 2,591 reviews
5 Stars
1,985
4 Stars
252
3 Stars
125
2 Stars
47
1 Star
182
91%of customers recommend this product.
(
1,482 out of
1,630)
Customer Reviews for HP - 60 Ink Cartridge - Black
Posted by: BNBmW
Verified Purchase:Yes
HP is the best! Just need a color cartridge now. Have fun with it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: vwidixon
from Edinburg, Il
Verified Purchase:Yes
I usually buy the cheaper inks, doesn't do as many sheets, but tried this and so far so good
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LinRad
from Flagstaff, AZ, USA
Verified Purchase:Yes
I like ordering online, saves me a trip! Same great quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BeeAaa
Verified Purchase:Yes
One of the reddish color did not work. I cleaned it 4 times and it still doesn’t work. In the past products have been good.
I would recommend this to a friend!
Performance
1
Response from hp.comBy Mary Chris, HP Care, July 12, 2021
Hi,
I can understand if you are disappointed with the cartridge. I am sorry that it seems to be defective.
The directions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I can understand if you are disappointed with the cartridge. I am sorry that it seems to be defective.
The directions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Kenjo
from Detroit
Verified Purchase:Yes
I’ve said it before and i say it again, you can’t go wrong with the original ink from HP.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Yooper519
from Naples,FL
Verified Purchase:Yes
The ink cartridge is advertised to print "200 copies". I make about 25 copies a week. A cartridge lasts me about 3 weeks, if I'm lucky. Very, very disappointing. I am spending a fortune on ink cartridges.
No, I would not recommend this to a friend.
Response from hp.comBy Mary Chris, HP Care, July 30, 2021
Hi,
I am truly sorry that you had this sort of experience. The advertised estimates of pages are based on a standard set of prints used by the industry. How each individual cartridge will perform for you is determined by your own usage and environmental factors such as warm and very dry air.
Also, in this type of situation, it is quite possible that the printer is not being shut down in a way that conserves ink.
If something other than the printer's power button is used to turn the printer off (a power strip perhaps) the inkjets can get clogged and not spray the ink out very well. There is a cleaning routine available from the printer's menu that you can use to clear them out.
Although it is a good idea to shut the printer down between uses, it is important to always use the power button on the printer itself to turn it off. That gives time for a ‘parking routine" so that the cartridge is protected from excessive drying (which leads to clogs forming in the inkjets).
Mary
HP Care
hp.com/support
I am truly sorry that you had this sort of experience. The advertised estimates of pages are based on a standard set of prints used by the industry. How each individual cartridge will perform for you is determined by your own usage and environmental factors such as warm and very dry air.
Also, in this type of situation, it is quite possible that the printer is not being shut down in a way that conserves ink.
If something other than the printer's power button is used to turn the printer off (a power strip perhaps) the inkjets can get clogged and not spray the ink out very well. There is a cleaning routine available from the printer's menu that you can use to clear them out.
Although it is a good idea to shut the printer down between uses, it is important to always use the power button on the printer itself to turn it off. That gives time for a ‘parking routine" so that the cartridge is protected from excessive drying (which leads to clogs forming in the inkjets).
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: oma 48
from myrtle beach
Verified Purchase:Yes
i am so glad that i switched back to hp color and also black
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Darryl D
from Manassas, VA
Verified Purchase:Yes
I use only HP Original Ink Cartridges in my printer and will drive out of my way to buy them. They are reliable and work as advertised. That means everything to me for any product I use.
I would recommend this to a friend!
Features
1
Performance
1
Written by a customer while visiting hp.com