Customer reviews from frigidaire.com
Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.9
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
64
4 Stars
41
3 Stars
18
2 Stars
8
1 Star
13
79%of customers recommend this product.
(
111 out of
141)
Customer Reviews for Frigidaire - 16.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Great value for the money
on November 9, 2016
Posted by: Deal queen
from Livonia, MI, United States
[This review was collected as part of a promotion.] I bought this as a second fridge for the laundry room. Looks nice setting next to my white front loads. My husband put an led bulb in it and it made a hug difference. Gallon door storage, adjustable cooling drawers, shelf in freezer are nice options. Only had it for a couple weeks but it will work nice for over flow dishes I can't fit in the kitchen fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice size for apt.
on November 18, 2016
Posted by: Nola Anna
from Amery, WI, United States
[This review was collected as part of a promotion.] Had trouble with this refrigerator frosting up in freezer. It needed to be serviced & once serviced, it works fine. It did not cost anything for repair as under warranty for 1st year when purchased.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheaply made
on December 14, 2016
Posted by: Snaps
[This review was collected as part of a promotion.] This frig is wobbly & very noisy. I regret buying it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 6, 2017
Thank you for sharing your refrigerator experience, Snaps. I recommend reviewing the Installation Instructions (page 5-6) that came with your Owner's Manual for proper leveling of your refrigerator. You may also view the normal operating sounds on page 18 of the manual. The manual can also be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555602en.pdf. I hope this information is helpful. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have additional questions. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge, more space than we thought.
on January 18, 2017
Posted by: Hrr09
from Roseville, MI, United States
[This review was collected as part of a promotion.] We bought fridge in August. Has plenty of space in it!! More than we had originally thought it would!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
cheapley made handles
on January 26, 2017
Posted by: 99 cents
from Minnesota, United States
[This review was collected as part of a promotion.] bought this model in october 2016 the door handle fell apart already the plastic is so thin no wonder it broke already
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist, January 27, 2017
Hi 99 cents, thank for stopping by and providing us with your helpful feedback. I hate to hear of your encounter with your refrigerator door handle. We would like to discuss your experience further. Please contact our Customer Care at 1-800-374-4432 Monday-Friday 8am-8pm or Saturday 8am-6pm. Respectfully, Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
3
Disappointing
on February 15, 2017
Posted by: Feeling Mislead 2
Dear Your Friendly Frigidaire Lady, Ruth
I am aware of everything you stated in your response back to me in my previous review...problem is that it was after the fact. My complaint was the way Frigidaire labeled its product. Had I known that I had to purchase a "KIT" to make my refrigerator "garage ready" we wouldn't be having this conversation. I thought I was purchasing a "garage ready" refrigerator...ready to go...nothing had to be done to it...put it in your garage and that's it...because it was labeled "garage ready" nothing was mentioned about a "KIT". When the refrigerator is working it is great, and I love it. My only complaint is the way it was labeled, and I feel that Frigidaire needs to be more clear on labeling their products. I would have LOVED to have purchased the refrigerator that needed nothing done to it...like I thought I was.
I am aware of everything you stated in your response back to me in my previous review...problem is that it was after the fact. My complaint was the way Frigidaire labeled its product. Had I known that I had to purchase a "KIT" to make my refrigerator "garage ready" we wouldn't be having this conversation. I thought I was purchasing a "garage ready" refrigerator...ready to go...nothing had to be done to it...put it in your garage and that's it...because it was labeled "garage ready" nothing was mentioned about a "KIT". When the refrigerator is working it is great, and I love it. My only complaint is the way it was labeled, and I feel that Frigidaire needs to be more clear on labeling their products. I would have LOVED to have purchased the refrigerator that needed nothing done to it...like I thought I was.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 17, 2017
Feeling Mislead 2, I do apologize if there has been any miscommunication. I have forwarded your feedback to the appropriate party. Please reconnect with us directly for further assistance, by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Respectfully, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works OK in Garage
on February 15, 2017
Posted by: 9kqd
from Kokomo, IN, United States
[This review was collected as part of a promotion.] Bought it a month ago in winter and have kept it in garage as extra refrigerator. Found that it will not keep ice cream in freezer at proper temperature All meat in freezer is kept at freezing. Due to the garage temperature dropping to 40 degrees, the ice cream is kept at about 17 degrees. Not cold enough for solid ice cream. Unit is not designed to run at lower that average room temperature found in most homes. Solution : keep ice cream in chest freezer in garage. Cause of problem: sales man had no knowledge of why refrigerator needed average room temperature to operate.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple and Spacious!
on February 15, 2017
Posted by: Danknee1213
from O'Fallon, IL, United States
[This review was collected as part of a promotion.] I bought this fridge a couple weeks ago after my 15 year old fridge died, and I could not be happier. It keeps my food cold and frozen while still being on the "recommended" energy saving setting. I found that there is more room in this fridge than my previous one which was actually much larger than this new one. All around it is a great appliance and you can't beat the price.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com