Customer reviews from Samsung US
Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Average customer rating
4.6 out of 5
4.6
(1,804 Reviews)
Open Ratings Snapshot
Rating breakdown 1,804 reviews
5 Stars
1,240
4 Stars
452
3 Stars
60
2 Stars
27
1 Star
25
93%of customers recommend this product. 
(
1,669 out of 1,787
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Customer Rating
3 out of 5
3
Brightness, size,camera
on June 16, 2015
Posted by: Floyds
from Ct.
Expertise:Intermediate
I have had problems an had to replace phone. Battery needed charging 3 times a day, and typing letters wouldn'the Redondo then you would get three of the same.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love product design
on June 16, 2015
Posted by: Anonymous
from Brooklyn, NY, USA
Expertise:Beginner
My second Galaxy phone and I have to love I love the upgrade. Simple features to command.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Top notch.......could be better
on June 16, 2015
Posted by: pyro380483
from Houston, TX, USA
Expertise:Intermediate
This phone is great it would obviously be 1000x better if it had the waterproof and the external SD card option. Another issue is the battery discharging so quickly, I shouldn't have to put on battery saver to have the phone last the night without the charger. I have a wireless charger, a car charger, and a charger next to my bed and I still have times where im hurting for a charge. I really worry about if I lose this phone for a bit it will discharge before it could be found.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, bad battery life, not waterproof, no sd card
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a great phone but..
on June 16, 2015
Posted by: MadatVerizon
from New York
Expertise:Intermediate
I know this will vary from person to person. The auto-reject feature did not work well. I also could not use the spam feature as Verizon opted out. That was very upsetting. Tried downloading 3rd party apps but was inundated with ads. In the end I returned the phone and reluctantly got the iphone. Just wished these features were built into the phone like the iphone. Overall, the phone is beautiful. It has a solid design and the look and feel are both terrific. The resolution is awesome. Would have given 5 stars for everything but unfortunately I can't due to the issues I've had with the spam filter.
If in the future Samsung comes up with a way for me to control spam outside of using the behemoth Verizon, I will definitely reconsider getting another Samsung phone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: auto reject is iffy
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S6 review
on June 16, 2015
Posted by: Anonymous
from California, USA
Expertise:Intermediate
Overall, I'm very impressed with the S6. Here are some pros and cons:
Pros:
-great design, fits comfortably in my hand
-the display is amazing, very high resolution and colors are vibrant
-Andriod is great, very customizable
Cons:
-battery life could be better, which is why I gave it 4 stars overall. I would have given it 4.5, but that wasn't an option. There is a power-saving mode though, so the battery isn't too much of a problem.
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 16, 2015
Posted by: Jwoo
Expertise:Intermediate
This product was better than expected, and preforms great.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Caveat Emptor
on June 17, 2015
Posted by: PubliusPetronius
from Chicago, IL, USA
Expertise:Intermediate
Over a month into using the S6, I'm disappointed with the purchase.
Battery consumption is a constant issue. Having to adjust the phone's settings to provide for this is the product of a design flaw and should not be necessary. It is a factor that should have been a priority but was blatantly ignored.
The 5.0.2 operating system is a collection of irritants. Lagging and quirkiness are a constant. Hopefully, Android/Google will soon have patches or system upgrades to address these OS issues. If not, the S6's legacy will be right next to that of the Edsel.
I've had the S6 to a Samsung rep for a software flash. The cache has been reset as well - all in attempts to get the phone to perform close to 'as advertised'. My hope is that Samsung can put enough pressure on Google to get this sinking ship refit and seaworthy. If not, all of us suckers will go down with their ship.
Pros: Bright display
Cons: Did not meet expectations, perating system glitches make this phone toxic
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best flagship smartphone, hands down
on June 17, 2015
Posted by: Andyclay97
from Mansfield, OH
Expertise:Intermediate
This phone to sum it up is fast, beautiful, and built to last. The 4k display is simply the best display on a phone I've ever seen, and the color is so saturated that it feels like everything is exciting, and just dazzling to look at. This phone is everything I want in a phone, and then some.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, battery saving mode, fast, multi-tasking is a breeze
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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