Customer reviews from Samsung US
Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Average customer rating
4.6
(1,804 Reviews)
Rating breakdown 1,804 reviews
5 Stars
1,240
4 Stars
452
3 Stars
60
2 Stars
27
1 Star
25
93%of customers recommend this product.
(
1,669 out of
1,787)
Customer Reviews for Samsung - Refurbished Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire
Customer Rating
4
Great overall, with some flaws
on June 7, 2015
Posted by: JRadcliff
from Dallas, TX, USA
Expertise:Expert
The phone is very well built and feels good to hold in the hand. The placement of the volume and power buttons is much better than it has been on previous phones. The buttons are not directly opposite each other, so when pressing the power button, I do not press the volume buttons and vice versa.
The optical image stabilization in the camera is very much needed on phones, and it helps an incredible amount when taking video and low-light photos. The quality of the camera is also very good, with enough detail to make me happy, but it isn't oversharpened like pictures from some other current flagship phones.
Touch Wiz isn't bloated as it was on the Galaxy S4 (my previous phone), and the phone is generally pretty snappy. There are occasional times when the phone starts lagging and it takes 20-30 seconds for it to recover, and it doesn't seem like there's a pattern to this, which is pretty annoying. I have also had apps crash randomly on various occasions, and the crashes aren't reproducible, so I don't believe it's the app's fault.
The fingerprint sensor is much improved from the Galaxy S5. I just press the home button and leave my finger on the button, and it unlocks the phone. It generally works well, but I have had some difficulties with the consistency of the sensor. If my fingers have any dirt on them, it won't work on the first try. Additionally, I can't even get the sensor to work when I'm working out and my fingers are sweaty. Even after wiping my fingers off, it takes multiple tries if my hands are dirty/oily/sweaty. The backup password is a little annoying because of the requirements - it requires a letter and a number. I would much prefer having a backup pin instead of password, like the backup pin when the pattern lock is enabled. This would allow someone else to unlock my phone instead of me telling them an entire password with letters and numbers. Instead, I either have to come unlock the phone with my fingerprint, which is annoying.
I haven't been able to get through an entire day's worth of usage out of the battery because I use the phone fairly heavily throughout the day. With the same usage on the Galaxy S4, I have been able to, so the battery performance has decreased even though the battery size has stayed almost the same from the S4.
Overall, it's a great phone, but it has some flaws (some of which can be fixed through software). I would recommend the phone to many people, as it is easy to use and feels great in the hand.
Pros: Bright display, feels good in the hand, good camera, fingerprint sensor is handy, good build quality, not too big or too small
Cons: battery isn't great, apps occasionally (and randomly) crash and freeze, fingerprint sensor doesn't always work properly
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2015
Posted by: arnthebarn
from laguna niguel
Expertise:Intermediate
The first phone crashed on me after 2 days, the second one is working great after 3 weeks now.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Problem with the life of the battery
on June 8, 2015
Posted by: 60keepingup
from Sherman Oaks, Los Angeles, CA, USA
Battery last only a couple of hours a day; goes completely dead after full charge!!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 8, 2015
Posted by: Jnich0le
from Opelika
Expertise:Expert
Have had it about a month now, so far no complaints.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The performance of my new phone has been great.
on June 8, 2015
Posted by: MemeNater1
from Ethelsville, AL
I am very pleased with my Samsung Galaxy S6 phone. Easy to navigate thru screens. That was a must for me!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone I've ever had
on June 8, 2015
Posted by: Chaz1026
from Berlin, NJ
Expertise:Expert
Fastest and easiest phone to use. Definitely the best phone out there right now and I've recommended it to all my friends and family
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, thin
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great.
on June 8, 2015
Posted by: Fattybigmouth
I like the fingerprint security. I like how light it is.
Pros: Lightweight
Cons: poor battery life.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
awesome features
on June 8, 2015
Posted by: Anonymous
from Fairfax, S.C
Expertise:Beginner
This phone has even better features than a iPhone 6.
Pros: Built-in speakers, Bright display, Realistic color
Cons: very expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US